Star Wars Now Open, Reserve ahora! Hermosa casa en Storey Lake Resort; Sólo minutos de Disney!

We’re sorry to hear that aspects of your stay did not meet your expectations. We would also like to clarify a few points for future guests. The home has a residential air conditioning system, and 69°F is a cool indoor temperature, particularly during a Florida summer. No concerns about the air conditioning or comfort of the home were reported to our team during your stay. The pool photos are recent and accurately show the pool available for guests to enjoy, though we understand its size may not have suited your preferences. The community was introducing a new gate access system during your visit, and its instructions to guests, owners, and management companies were inconsistent. Our team registered your stay as instructed, and access was granted. We received no reports of access difficulties during your stay, so we were unaware of the confusion with security. We want our guests to have a comfortable, enjoyable visit and encourage them to contact us during their stay so we can help when concerns arise.

Thank you for the thoughtful review, and happy 80th birthday to your mom! We are glad the home worked well for your extended family and gave everyone a comfortable place to gather between a very busy convention schedule. We also appreciate the helpful feedback regarding the downstairs shower. While the walk-in design can be convenient for guests who prefer to avoid stairs, the home is not advertised as ADA accessible, and features such as grab bars and non-slip flooring may vary by property. We appreciate you pointing this out for future guests who may have specific mobility needs. We would also like to clarify the note about third-party management for future travelers. All homes listed on Vrbo are managed by independent property owners or professional property managers rather than by Vrbo itself. We are a Vrbo Elite API Connected Partner, which means our reservation and property management systems are directly integrated with the Vrbo platform. Depending on the reservation, certain payments or communications may therefore be processed through our secure management system rather than directly through Vrbo. We completely understand why that can be unfamiliar at first, and we appreciate you taking the time to confirm everything with Vrbo. Most of all, we are glad our communication helped make the process clear and that your family had a smooth stay!

Thank you for choosing to stay with us during your recent visit. We truly appreciate you taking the time to share your thoughts. Moreover, we are very delighted to hear that you have enjoyed your stay. We look forward to hosting you again the next time you are in the area.

Carrie, thank you for booking with us and leaving us a review! We are happy to hear you had a great stay and enjoy the property and the amenities it had to offer! We look forward to hosting you again in the future!

Thanks so much for your feedback, Kimberly. We loved hosting you and hope you come back soon. Stay well

Denise, thank you for booking with us and leaving us a review! We are happy to hear you and your family had a great stay and enjoyed the property! We hope to host you again in the future!