8/10 Good
Thomas F.
30 Jan 2026
Liked: Check-in, communication, location, listing accuracy
Yes, Grace was helpful and stayed in touch. The location fits our needs as some family members stay at Casa Romantica, a short walk away. We love your house and family members have stayed there four times over the past several years. Thank you for sharing it.We'd like to bring a few things to your attention. The hassocks by the pool were ripped, and appeared to be so for quite a while. The two plastic recliners by the pool were cracked, which was potentially dangerous for your kids.We were without internet service for two days. Grace worked to get this fixed, but the inconvenience was impactful for those who had to do some work while on vacation. The pool filter was apparently broken for the last few days, which prohibited the young children from swimming. (The water was extremely cloudy and the filter made loud noises.)The small, square hassocks are potentially dangerous as they sometimes tip over when people sit on them. Thought you should be aware of this as one family member fell backward, though without injury. Thank you for seeking feedback. I hope this helps as it is well intentioned. Also, these observations were combined with a daily increase of 200 over last year, which puzzled us.
Thomas F.
Stayed 9 nights in Jan 2026
