Acogedora casa de estudio Seguin con vistas al río y balcón

Justin, I appreciate appreciate your 5 star review of the Guadalupe River Lodge. I am so happy you and your girlfriend enjoyed your stay and we look forward to you returning! Vaness

Justine, thank you for the 5 star review. We work very hard to make your stay the best ever! We are happy we reached our goal with your stay. Next year we should have a wall of climbing roses!

Thank you for sharing your feedback. We're sorry for the inconvenience you experienced during your stay. The light flickering issue has been resolved, and we've also addressed the paper towel supply to help provide a more comfortable experience for future guests. We appreciate you taking the time to let us know about these items.

From the owner: "Hi Sheila, we’re disappointed to hear that you felt the property didn’t meet your expectations. Cleanliness is something we take seriously.We do want to clarify that two large dogs were brought without prior disclosure or payment, and the pet fee was only collected after follow-up. While we’re pet lovers ourselves, we understand animals can contribute to additional mess, which may have influenced your perception of cleanliness.  Thank you for sharing your feedback."

From the owner: "Hi Joe, we’re sorry to hear that the shared spaces felt awkward during your stay. The listing does note that the property includes a large main house that can sleep up to 30 people and that guests may encounter others in common areas like the decks. We understand that privacy is important, and for those looking for a more private experience, we recommend checking property ID 306185, which offers exclusive access to the entire space when available. Thank you for your review—we value your input and always aim to make expectations as clear as possible."

We're glad you enjoyed the beautiful location and the waterfront setting of our property. We take all guest feedback seriously and strive to provide excellent communication, which is why we immediately offered a cancellation and a partial refund as soon as you expressed disappointment with the amenities shortly after your arrival. The refund was processed through the management company in accordance with standard procedures, and we always work diligently to resolve any administrative matters as quickly as possible. We appreciate your insights as we continue to ensure a seamless and relaxing experience for all future arrivals.