Rating Details:
The property manager was adequately helpful.
The vacation rental was somewhat dirty.
I was somewhat unhappy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We picked out the perfect cabin & Elk Springs resorts had to cancel our reservation after several months. They gave us an option for an upgrade, so we took it. The master bedroom and whirlpool tub looked beautiful. It turned out not to be a real upgrade in my opinion. First of all the cabin pictures, were different when we arrived inside. When we opened the door it smelled like musk and dampness (strongly), had to air it out. The tv didn't work downstairs, After hauling all luggage up to the master bedroom, we noticed the bed frame was broken at the foot board. Came downstairs to find the refrigerator leaking from the bottom across the kitchen floor. Well again maintenance was there to look at bed and tear apart the refrigerator to fix it at 9:00pm. It took about an hour for the refrigerator. Then received a text someone will be there at 11:30pm to look at the bed, well he already did and he said there is nothing he can do at the moment he needs to discuss it with a supervisor no one is coming to the cabin at 11;30at night! They politely said ok. Never heard from them again about the bed. So using that master bedroom was not happening! Thank goodness there was a second bedroom downstairs to sleep. Lugged everything downstairs, only to discover the small toaster provided was not working at all, they sent a new toaster. We we said yes because of the beautiful pictured master bedroom with the corner whirlpool tub. Maintenance was Great but i didn't plan of spending my time with maintenance in & out of the cabin fixing things. I was already done with how the cabin was not what i expected or paid for & thought i would just go reax in the whirlpool tub, well couldn't do that either, it shuts off every two minutes on its own! By this time i was done with all the intrusions into our vacation. I told our representative and he said he will look into it. THAS ALL! Nothing more! So disappointed!