Dancing Bear Lodge, Gatlinburg, Game Room, Hot Tub, Wifi,Free Attraction Tickets

Hi Christopher, Thank you so much for the perfect 10/10! We're thrilled you found everything accommodating and had a great stay. And yes — the bears are very real around here! We’re glad you respected them and enjoyed the true mountain experience. We’d love to welcome you back anytime! Best,

Thanks for your kind review and I will make sure their are more pots and pans for your next stay.

Thank you so much for the detailed review, Dana! We’re thrilled your extended family of 15 (ages 3–76) had a great stay and found the house a good size with a nice layout. We’re glad it was clean and well-kept overall, that the game room (especially Pac-Man, Mortal Kombat, and the dart board) was a hit, and that our team was responsive ,including coming out the same night to fix the washer hose so you had hot water again.We’re sorry about the minor issues: the squeaky king bed, non-working jukebox, missing kitchen sink stopper, broken can opener, and lack of hot pads. We’ll be addressing those right away. Thank you also for the clear feedback on the bears (including one attempting to open the door and getting into the trash) and the steep, winding drive. We’ll make sure safety notes about securing doors, cars, and trash, as well as clearer access information, are stronger in the listing.Thank you for choosing us and for the honest, helpful comments. We’d love to welcome your whole family back anytime!

Thank you for your feedback. We're truly sorry to hear that your experience fell far short of expectations. Please know this is not the standard we aim to provide, and we sincerely apologize for the condition of the cabin during your stay. We take all of your concerns very seriously—especially the reports of pests, cleanliness issues, and maintenance problems like the damaged flooring, non-working outlets, and vacuum. Your experience is unacceptable, and we’ve already scheduled a full inspection and maintenance review of the property to address each item mentioned. We’re also investigating how this property was presented and prepared, as it’s clear improvements need to be made not just in the home itself but in the level of service and attention provided. We're grateful you took the time to document and report these issues, and we're committed to making things right—not only for future guests, but for you as well. If you haven't already, we’d appreciate the opportunity to follow up directly. Please feel free to reach out to our guest services team so we can further address this matter.

Hi Stephanie, Thank you for the detailed 6/10 review and for taking the time to share your honest feedback. We're glad you liked the location, size, convenient parking, and the balance of being secluded yet close to Gatlinburg. I'm sorry the house fell short in several areas. The dust, dead bug, water-damaged kitchen floors, ants, and insufficient supplies (towels, pans, starter packs) are not up to our standards. We also see that some of these same issues were mentioned in a previous review, and they clearly haven't been fully resolved yet — that's on us. I've forwarded everything you listed to our maintenance and cleaning teams for immediate attention. We'll be addressing the floors, pest control, deeper cleaning, and stocking better supplies right away. We appreciate you pointing these things out so we can improve. If you're ever back in the area, we'd love the chance to host you again once everything is fully taken care of. Best,