6 Bedrooms, 4 Baths, Sleeps 12
Oranj Palm Vacation Homes - Greater Palm Springs area
- english, french, german, spanish, romanian
March 2019 Stay
Home accommodated 7 of us well, it was clean and minimally furnished-no soap in bathrooms, poor quality kitchen dishcloths, very adequate kitchen utensils. There was no soap for the clothes washing! The wifi was sporadic and non existent in some areas (double bedroom for one). Otherwise it was very comfortable.
Unfortunately the aroma of fertilizer in the mornings negated our ability to sit outside for morning coffee.
The service people came attentively. We enjoyed the pool and barbecuing for outside dining.
Would not return nor recommend at price paid!
Marsha, Thank you for your feedback on your recent stay at Casa Sonora Grande – one of the most popular properties at Oranj Palm. We want your stay to be perfect, so we have a dedicated team ready to resolve any issue 24 hours a day 365 days a year. I wanted to let you know what we’ve done to make things better.
We appreciate you letting us know the dishtowels were not absorbent. We have purchased a supply of new kitchen linens.
Palm Springs...Family birthday celebration
The house was as the pictures. We had ample room for 7 people..5 adults and 2 young children. The vistas were beautiful! The outside pool area was fantastic. The pool table was enjoyed by all. There was ample room for the 7 of us.
A few comments follow regarding disappointments. With the rental cost, I think these should be mentioned. For our whole 2 week stay, the air smelled so toxic morning, we could not sit outside with early morning coffee. This was very disappointing since we are early risers and the pool was warm inviting a great swim.
The cloths for the kitchen are very poor because they do not dry. With the cost per day charged, we should have been supplied with non-toxic soap bars for the showers and non-toxic laundry soap. There is ample furniture and the home is usefully and kindly decorated, but some things are becoming tired with poor body support.
The wifi was sporadic at times.
Thank you for your review. We appreciate all feedback that helps us make our homes the best in Palm Springs. Here’s what we’ve done to fix things moving forward:
The lawn was scheduled to be fertilized during your stay. In the future, we have scheduled the gardeners to fertilize the lawn when the home is unoccupied.
We’ve purchased more absorbent dishtowels for the kitchen.
The house is fully stocked with sundry items and accessories. To help guests locate items, we’ve labeled cabinets in the kitchen, laundry room, bathrooms and other areas throughout the house. There should always be a stock of laundry detergent (under the sink in the laundry room), soap dispensers by every sink and a starter set of soap, shampoo and conditioner in every bath and shower. Let us know if any of these items are ever missing, and we’ll send someone over to the property to replenish.
All tired and worn items have been replaced, appliances upgraded, surface paint has been refreshed and interior and exterior design elements have been significantly upgraded. The property has a new, fresh, modern look with lots of upgrades and vibrant orange accents. New photos have been taken that capture the current condition and features of the property.
We’ve purchased the highest speed internet service that is available through Spectrum (400mbps) and have installed a new WiFi booster system throughout the home.
In the future, please call our Quality Assurance Team immediately with any question or issue. We have a great team on call 24/7 to make things right and help create a perfect stay.
Vacation Rental Management
Awesome house with all of the amenities.
We loved staying here. View is great from backyard. Owner very attentative and helpful.
Definetly recommend staying here. Also very cute 1studio casita in backyard. Beautiful kitchen too. Close to shopping.
Beautiful space for a luxurious stay
We stayed at this property for a low-key bachelorette party. The pool, outdoor, and common areas are amazing! A beautiful space to relax and celebrate. And PLENTY of space! We had 12 ladies in our group and we fit more than comfortably. Unfortunately there were some downsides to our stay. The microwave did not work (would turn on, but no heat) and the hot tub did not heat efficiently (though we were offered free late check out due to these difficulties). Additionally, the property is quite close to the golf course, and golfers can easily peer at guests while they hang poolside, which is a little weird. Overall, I would likely stay here again.
An amazing rental experience
Excellent property. Excellent outdoors area. Great for get togethers and lounging.
Overall the house was perfect for what we needed. 6BR and sleeps much more than that. A couple of the bedrooms had access through the garage but were an ample size. Beautiful view from the back deck/pool area of the golf course. Would definitely stay there again.