I would like to start this review with many positive accolades of this property. Firstly, the owner D. Matt Miles was very responsive and respectful with any communication I had with him. His home was delightful . . . Location a few easy walking blocks to the beach, beautiful private pool, outdoor kitchen, and the inside kitchen had everything you would need and more. My family of 8 adults thoroughly enjoyed our stay at this home.
Unfortunately, I need to end this review on a sour note. On the date of our departure 7/23/22, i received an email for the owner. He wrote that he and his cleaners detected the smell of pet urine and found dog hair in the kitchen. At this time, my husband and i were in shock. We do not own a dog nor do any of the other adults in our party own a pet (cat or dog). In fact, we choose homes that do not allow pets due to my husband’s allergy to their dander. We attempted to convey this to the owner who claimed his friend a neighbor of the property confirmed that we did indeed have a dog. The owner then told my husband in a phone conversation “we have to agree to disagree”.
Here is why i am writing this ….. I know my truth and i also know someone is being dishonest. Although it doesn’t change anything I felt the need to state my experience. I have rented homes from VRBO and Air B and B since 2015 and my experiences have always been positive. Due to this above incident, I have decided if i were to rent from VRBO or any other rental service, I would respectfully request the owner or representative of the owner to be present at the time of departure. At that time verify with myself the condition of the home. I know this would be difficult, but do not want to be placed in this position again where my voracity is dismissed. Although, no monetary penalty was applied, I cannot put a price on the attack on my integrity. I know my truth and am very perplexed and disappointed that someone would be less than truthful in this situation.
Thank you VRBO and D. Matt Miles for listening. Respectfully, Bonnie Lord