This review was submitted before 2018 and has not been verified.
10/10 Excellent
Jacki M.
Apr 24, 2016
AMAZING SERVICE!
We travelled to Phuket as a family of 10 to celebrate my parent's 50th wedding anniversary. 6 months prior we came up with the idea of surprising my parents and organising a renewal wedding for them. I contacted Lina (the Villa manager) directly and from that minute on until the end of her stay she provided nothing but the best service we have ever encountered in a villa anywhere. Lina's devotion to her team and to making the guest experience a happy one is second to none. Her and her team's attention to detail was extraordinary and so many times they did things without ever being asked e.g. holding a Sonogram ceremony for us in the villa. The effort they went to on the day of the wedding to make the villa special was out of this world and so beautiful. And then there is the FOOD! Boom Boom is an amazing chef and not 1 meal or dish disappointed and we have all eaten lots of Thai food in our time and this was some of the best. Mr Bang the driver was patient and punctual and nothing was ever too much trouble. And then there was Jimmy who was ever on hand to get a drink or play ping pong with the kids!
My father was stung by a sting ray when we were there and the comfort we had knowing we were in Lina's hands to navigate the medical system was brilliant. She even attended the doctor for checkups with him and organised the insurance claim...what more could you possible ask for.
We created some magical family memories in the 10 days we were guests at Villa Zamani and so much of that was down to Lina and her team. Finding an aesthetically pleasing villa to stay in is not that hard these days...to take it to the level we got it is all about the people running it. Thanks to Lina and her team . We hope to return soon