Rating Details:
The property manager was adequately helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Great location, but the unit left much to be desired. Upon arrival, it was SO hot in the unit.The toilet was running every 5 minutes and every time the tank refilled, it sounded like jackhammers were going off in the wall. Maintenance came to fix the toilet flap, but didn’t replace the valve that made the entire place rumble. It only happened when we flushed after his visit, so it was bearable and we don’t want to make a fuss. The bigger issue was the heat. Every time we would come in for the evening, it was a sweltering 80+ degrees. The battery on the thermostat was low, so it was hard to see the screen. We thought maybe we’d done something wrong. By the time we figured out that the actual thermostat was resetting itself to 86 degrees all by itself everyday, it was the weekend and the office was closed with no answering service. Super annoying.We have stayed in other units in this complex before and never had any issues. This visit was the most expensive and most disappointing.I would recommend this property, but can’t recommend units maintained by Compass Realty. *Also, their requirement to pick up and drop off keys with nowhere to park during the process certainly didn’t make things any easier.
