Del Rio - Rooftop pool & Rainey St balcony

Thank you so much for staying with us and for your thoughtful review. We’re really glad to hear you enjoyed the location, the views, and the building amenities like the pool, coffee shop, bar, and gym. It’s great to know those features added to your stay. We also appreciate you pointing out the bathroom layout—it’s helpful feedback, and we understand how that could be confusing based on expectations. We’ll make sure the listing details are as clear as possible for future guests. We’d love to host you again anytime!

Thank you for taking the time to share your feedback. We're glad to hear you enjoyed the property's location and found the home very nice, but we're sorry to hear that the shower arrangement did not meet your expectations. We sincerely apologize for any discrepancy between the property description and the amenities provided, as well as for the lack of follow-up after you reached out during your stay. We understand how important accurate information and responsive communication are, and we appreciate you bringing this to our attention. Thank you again for staying with us. We appreciate your feedback and will review the listing details and our communication processes. To our future guests: We strive to ensure our listings accurately describe the home's layout and amenities. If you have any questions about the property before booking or if anything comes up during your stay, please reach out so we have the opportunity to assist.

Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed several aspects of the property, including the cleanliness, location, front desk staff, luggage storage, amenities, and overall convenience during your stay. We’re sorry to hear that there was confusion regarding the layout and bedding configuration. The home is listed as shown in the booking platform with the corresponding descriptions and photos, and we always encourage guests to review those details prior to booking so expectations are fully aligned. We also understand how important accurate expectations are when it comes to group accommodations and bathroom arrangements. We appreciate you choosing to stay with us and for highlighting both the positives and your concerns. To our future guests, we encourage you to carefully review the listing photos and description so you can select the layout that best fits your group’s needs and comfort preferences.