The property itself was great. Pauline was amazing, and so was Phil. The only issue we had was location. It is located maybe a half hour drive from Ocho Rios. Because of this, you are required to get transportation every time you come and go from the villa. Now the villa has a transportation company that they use, and in the beginning, it was nice, no problems. The issue lies within the last full day on the villa. We had a pretty busy day full of activities planned. We contacted the transportation company, and requested a ride to Dolphin cove, to pick up tickets for Dunns Rivers Falls, that was pre purchased with a swimming with the dolphins excursion the previous day, and requested to be dropped off at Dunns rivers following picking up the tickets. The driver arrived at 11:10am, though we stated that we will like to be picked up at 11:30. Ok, no problem for me, but one of the individuals in my party was frustrated because she felt rushed due to this. When I inquired about the early arrival, the driver stated that he had another party to get to another destination by 12 noon, and that they called after I contacted him. Now for this particular ride was quoted for $40, not a problem. We arrived at Dunns Rivers at 11:50a, and asked the driver to back at 1:00pm sharp, due to a scheduled reservation to ride ATVs at the Chukka villas. The driver agreed. Now when 1pm came around, my party were just standing there. No driver, I had to call several times, the driver stated he was sending someone else, and that they wanted us to walk down to the security gate by Dunns Rivers entrance, and look for a white tour bus with a certain license plate number. Remind you there is white tour buses everywhere. It was very frustrating because we shouldn’t had to walk around looking for this van, when we agreed that transportation was going to be waiting on us at 1 pm. Finally a driver showed up at 1:18pm, forcing us to rush when we got back to the villas to get ready for our ATV excursion. That evening, my party and I wanted to go out to eat food, to the nearest restaurant, we didn’t care if it was the local KFC, in which you past going to Dunns Rivers. Well when we contacted transportation, we were told that we have to pay $120 just to go grab a bite and bring it back to the Villa. This was very frustrating, as we’ve paid $120 the day before to ride out to Ocho Rios to shop, and eat. I felt like the transportation company was trying to get over, and I don’t like that