2/10 Terrible
silvia m.
3 Aug, 2023
Liked: Cleanliness, check-in, location
Disliked: Communication, listing accuracy
Unless you are a retired couple who enjoy being over monitored stay away.
The location was great but the property management was ridiculous. Be aware that they will give you a separate contract to sign, with additions restrictions and limitations not listed on Vrbo. They lost everything as a Municiple By-Law (including but not limited to, no use of hot tub passed 11pm, and no music at any time of day outside), however, after reviewing the By-Laws they are reading into them for their own use of control. When we arrived the downstairs carpet was soaking wet and the entire floor smelled. We called management immediately and they brought dryers, they stated the previous tenants moved the dehumidifier and the hose came out causing the wetness. Due to the smell of mould the six guest that were suppose to sleep down there had to find alternate accommodations. The property management did not offer even a partial refund, and Vrbo said it was up to their discretion. The property management turned around and said we caused the water, it was insane. The security guards came by throughout the night, they are young and on a power trip, we were told that we were talking to loud. Our neighbouring cottages were all there to have a good time and no one had any complaints about noise level. We could not even play music from our phones outside. If a family with children and seniors cannot have a good time here I don’t know who could.
silvia m.
Stayed 2 nights in Jul 2023
