Poolside Perfection| Updated | River Run Village

Thank you so much for sharing your experience! We’re thrilled that Dakota Lodge continues to be a favorite for your visits and that the poolside location and slope views added to your stay. It’s wonderful to hear you enjoyed the hot tubs—being able to see when the crowds thinned out definitely makes it easier to relax and enjoy them. We’re glad the beds were comfortable, the kitchen well-equipped, and the showers had plenty of hot water. We also appreciate your kind words about our team’s communication and look forward to welcoming you back for your next visit! ~ SummitCove Lodging

Thank you for your feedback, Kim. We're glad you enjoyed your stay and the amenities. Keystone is slowly changing from key cards to door code access, but it is managed by the resort and per building HOA, not by condo or by the property management company. Our communications state that you can log into the guest portal and any codes you would need during your stay would be activated at check-in time. The pre-check-in letter also clearly outlines directions to our office to pick up your keys so that our guests can properly navigate arrival and check-in. We do hope you will consider a future stay with us as key vs door code access to each property is not managed by our team and we would love the opportunity to host you again. ~SummitCove Lodging