Multi-Level Seaside Condo w/ Easy Beach Access, Pool, & Water Views

Thank you, Sandra, for sharing your experience with us. We're thrilled to hear that you enjoyed the perfect location and found the pool to be just right for your family. It’s great to know that parking was convenient and that our team was able to assist you promptly with the internet issue. We strive to create a comfortable and hassle-free environment for our guests, and it sounds like we hit the mark for your stay. We would love to welcome you and your family back for another visit to Panama City Beach whenever you're ready!

We appreciate you sharing your experience with us, Sue. We're glad to hear that you enjoyed your stay overall, but we sincerely apologize for the WiFi issues you encountered. It’s frustrating when connectivity problems disrupt your plans, especially with streaming services being the only option for TV. We understand how important it is to have reliable internet during your stay. We also want to acknowledge the communication gap regarding the follow-up on the WiFi issue. That’s not the level of service we strive for, and we’re looking into it to ensure it doesn’t happen again. As for the refund, we want to make sure that’s addressed promptly. Please reach out to us directly so we can assist you with that. Thank you for your understanding, and we hope to have the chance to host you again in the future, where we can provide you with a seamless experience.

Hi Wendy, thank you for your review. We sincerely apologize for the issues you experienced during your stay, as well as any personal touch you found lacking. Moving forward, our local staff has taken immediate action and addressed your concerns so that we can prevent any further issues in the future. Thank you again for this valuable information as we always welcome the opportunity to improve. We understand how disappointing it was that the home was in this condition upon your arrival. Please know we strive to provide every guest with a relaxing stay. We hope to have another chance to impress you on a future stay.

Hello Malynda, Thank you for your review. We apologize for the issues that you experienced during your stay. We have alerted our local property manager to your feedback. We hope to host you again in the future for a more enjoyable stay.

Patty, thank you for the review of your stay. We are so glad you enjoyed the location and the things in the area to enjoy. We apologize for the issue with the AC but glad it was quickly resolved. We hope you will return soon!

Hi, Tony. We are so glad you chose to stay with us and appreciate your feedback. We have followed up with the local property manager regarding your experience and are happy to confirm that the ice maker has been repaired, the drain in the bathroom has been addressed, and we have a vendor coming in to assess the dipping floor. We hope to have the opportunity to host you in the future!

Hi! Thank you for your review. We’re sorry to hear that the home was in this condition upon your arrival - please know that this is not the regular standard for our properties. We have implemented a Premium Clean program so we can continue to strive to provide our guests with fulfilling experiences; We apologize for any missteps, as it is never our intention to disappoint. We encourage guests to call our 24 hour Guest Service line to alert us with the issues with cleanliness while in the home so that we can promptly rectify the situation.

We apologize for the disappointments you experienced. Our new property manager has deep cleaned the home and informed the HOA of your comments regarding the pool. We hope to have another opportunity to impress you in the future.