Worst beach rental company (8/14/2016 – 8/20/2016):

Better Beach Rentals IS the worst rental agency I have ever had the displeasure of dealing with. My relaxing, stress free vacation was ruined by lack of communication and general rudeness.

Amenities listed but not available:

1. NO Elevator (removed from listing)

2. NO Dedicated covered parking

3. NO Gazebo

4. Wireless Internet slow and weak.

5. NO DVD player

6. NO Fireplace

7. NO Bicycles

8. NO Outdoor grill

9. NO Serenity

10. NO Tranquility

11. NO safety

12. NO fabulous views

Issues:

1. Awaken by painters at 7am everyday of our stay.

2. Trash full on arrival

3. Backdoor broken and would not lock.

4. Very minimal linens & towels (1 sm. towel, 1 hand towel, 1 wash cloth per person for the entire week)

5. Flakey 4th floor thermostat

6. Roaches (I stepped on one in my bare feet)

7. No mention of the baseball field between the unit and beach with lights on til midnight.

8. Certainly not “perfection” as ad states.

This was not the peaceful, relaxing, safe family vacation anyone would expect for the price we paid. I was more stressed in covering up all the issues from family and friends than I am at work on a daily basis. We did not get the rest and luxury we expected and did not get any response to fix any of the above issues. I have now used up not only a week’s worth of vacation time, but also wasted time and money on not only the rental itself but also on trying to get some sort of piece of mind and justice to these highway robbers.

The rental company was unresponsive and rude when they did contact us, which was not very often.

NO one should ever use this company for rental management or renting, ever. This agency is a fraud.

UPDATE: I received a call a week after our stay they left a message on my home phone. I called them back same day and left my work number.

Still waiting on a call back…