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Chalet rustique

Big Bear Lodge: Mountain Views, Game Room

Galerie de photos de l’hébergement Big Bear Lodge: Mountain Views, Game Room

Aire de séjour
Terrasse/patio
Baignoire à remous extérieure
Salle de jeux
Salle de jeux

Avis

8,2 sur 10 – 
Très bien
7 chambres6 salles de bain32 personnes

Commodités populaires

  • Balcon
  • Baignoire à remous sur place
  • Accès au parc aquatique
  • Barbecue
  • Climatisation
  • Réfrigérateur

Explorez la région

Afficher sur la carte
Sevierville, TN
  • Place, Rivière Little Pigeon
    ‪6 min en voiture‬
  • Place, Mills Park
    ‪8 min en voiture‬
  • Place, Rocky Top Sports World
    ‪9 min en voiture‬
  • Airport, Knoxville, Tennessee (TYS-McGhee Tyson)
    ‪66 min en voiture‬

Chambres et lits

7 chambres (32 personnes)

Chambre 1

1 très grand lit et 1 grand lit

Chambre 2

1 très grand lit et 1 grand lit

Chambre 3

1 très grand lit et 1 grand lit

Chambre 4

1 très grand lit et 1 grand lit

Chambre 5

1 grand lit

Chambre 6

1 très grand lit et 1 grand lit

Chambre 7

1 très grand lit

Chambre 8

2 canapés-lits (doubles)

Chambre 9

1 canapé-lit (double)

Chambre 10

1 canapé-lit (double)

6 salles de bain

Salle de bain 1

Baignoire ou douche · Toilettes

Salle de bain 2

Baignoire ou douche · Toilettes

Salle de bain 3

Baignoire ou douche · Toilettes

Salle de bain 4

Baignoire ou douche · Toilettes

Salle de bain 5

Baignoire ou douche · Toilettes

Salle de bain 6

Baignoire ou douche · Toilettes

Espaces supplémentaires

Terrasse en bois ou patio
Cuisine
Balcon
Coin salle à manger séparé
Salle à manger

À propos de cet hébergement

7 chambre cabine - Capacité 34 - Mountain View

Vous et 33 de vos plus proches amis et la famille pourrez profiter d'un séjour mémorable à Big Bear Lodge situé sur le bord de la Communauté Arts et Métiers. Situé à seulement 20 minutes du centre ville de Gatlinburg et Pigeon Forge vous êtes juste un court trajet de toutes les attractions. Si tant est que vous vous ennuyez de jouer au billard, baby-foot et de hockey de l'air tout en recueillant avec vos amis et votre famille.



Détendez-vous sur l'un des nombreux ponts et appréciez un plongeon dans le bain à remous.






Vous entrez au niveau intermédiaire de cette cabine.

Chambre et couchage:
(UL = niveau supérieur, ML = niveau moyen, LL = niveau inférieur)
UL Suite 1: King Bed - 2 personnes
UL Suite 1: Queen Bed - 2 personnes
UL Suite 2: King Bed - 2 personnes
UL Suite 2: Queen Bed - 2 personnes
Salle de jeux UL: Queen Sleeper - 2 personnes
Salle de jeux UL: Queen Sleeper - 2 personnes
ML Suite 1: King Bed - 2 personnes
ML Suite 1: Queen Bed - 2 personnes
ML Suite 2: King Bed - 2 personnes
ML Suite 2: Queen Bed - 2 personnes
ML Suite 3: Queen Bed - 2 personnes
Salle de jeux ML: Queen Sleeper - 2 personnes
Salle de jeux ML: Queen Sleeper - 2 personnes
Suite LL 1: Lit king - 2 personnes
Suite LL 1: lit Queen Size - 2 personnes
LL Suite 2: King Bed - 2 personnes
LL Great Room: Grand dormeur - 2 personnes

Ajoutez des dates pour connaître les prix

Hébergements similaires

Salle de jeux
Grand Mountain Retreat w/ Games & Hot Tub
Pigeon Forge
  • Baignoire à remous
  • Cuisine
  • Laveuse
  • Sécheuse
Grand Mountain Retreat w/ Games & Hot Tub

Règles de l’hébergement

Arrivée après 15 h 00
Âge minimum pour la location : 21 ans
Départ avant 10 h 00
default

Enfants

Enfants autorisés : de 0 à 17 ans
default

Événements

Événements non autorisés
default

Animaux de compagnie

Animaux de compagnie non autorisés
default

Fumeurs/non-fumeurs

Hébergement non-fumeurs

Renseignements importants

À savoir

Nº de l’hébergement : 595858vb
Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Les fêtes et les événements de groupe sont interdits
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de monoxyde de carbone
L'hôte a indiqué que l'hébergement était équipé d'un détecteur de fumée
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, une trousse de secours et un verrou de sûreté

À propos du quartier

Sevierville

L'hébergement cette cabane vous attend pour un séjour exceptionnel à Sevierville, plus précisément près de parcs de loisirs, à la montagne. Les célèbres Titanic Museum (musée sur le thème du Titanic) et Dîner-spectacle Dolly Parton's Stampede sont des hauts lieux culturels qui ne vous laisseront pas sur votre faim. Et pour assouvir votre soif de shopping, dirigez-vous vers les tout aussi emblématiques Centre de loisirs Island at Pigeon Forge et Old Mill. Vous voyagez avec des enfants ? Alors, partez faire un tour du côté des Aquarium Ripley’s Aquarium of the Smokies et Dollywood (parc à thème). Les pistes de la région vous invitent à goûter de nouveaux plaisirs tels que le ski et à faire le plein d'air frais en vous adonnant au patinage sur glace.
Afficher plus de chalets rustiques à louer à SeviervilleS’ouvre dans une nouvelle fenêtre
Carte
Sevierville, TN

À proximité

  • Rivière Little Pigeon - 6 min en voiture - 6.4 km
  • Mills Park - 8 min en voiture - 8.1 km
  • Rocky Top Sports World - 9 min en voiture - 9.4 km
  • Morning Mist Village - 10 min en voiture - 9.4 km
  • Dîner-spectacle Dolly Parton's Stampede - 15 min en voiture - 16.4 km

Transport

  • Aéroport de Knoxville McGhee Tyson (TYS) - 66 min en voiture

Restaurants

  • ‪McDonald's - ‬14 min en voiture
  • ‪Wilderness Pass Restaurant - ‬26 min en voiture
  • ‪Three Jimmy's Good Time Eatery - ‬14 min en voiture
  • ‪Till And Harvest - ‬26 min en voiture
  • ‪Preachers Smokehouse - ‬8 min en voiture

Foire aux questions

Big Bear Lodge: Mountain Views, Game Room accepte-t-il les animaux de compagnie?

Non, l’établissement n’accepte pas les animaux de compagnie.

Combien coûte le stationnement à Big Bear Lodge: Mountain Views, Game Room?

L’hébergement dispose d’un stationnement sur place.

À quelle heure est-il possible d'arriver à Big Bear Lodge: Mountain Views, Game Room?

L’arrivée est possible à partir de 15 h.

À quelle heure doit s'effectuer le départ à Big Bear Lodge: Mountain Views, Game Room?

Le départ est à 10 h.

Où se situe Big Bear Lodge: Mountain Views, Game Room?

Chalet rustique de type familial se trouve dans les montagnes, à moins de 10 km des sites suivants : Morning Mist Village, Mills Park et Rivière Little Pigeon. Les points d'intérêt suivants sont également à moins de 10 km : Chapelle sur Honeymoon Hills et Rocky Top Sports World.

Avis

8,2

Très bien

Les avis sont présentés en ordre chronologique, soumis à un processus de modération et vérifiés, à moins d’indication contraire.
En savoir plusS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 68 avis sur 133.
Note de 8 – Bien, d’après 31 avis sur 133.
Note de 6 – Acceptable, d’après 17 avis sur 133.
Note de 4 – Médiocre, d’après 6 avis sur 133.
Note de 2 – Terrible, d’après 11 avis sur 133.

7,2/10

Propreté

9,6/10

Arrivée

8,8/10

Communication

8,4/10

Emplacement

8,8/10

Exactitude de l’annonce

Avis

Avis provenant d’un site partenaire

10/10 – Excellent

Chris W.

Family Vacay!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The house was clean and in good repair. Also plenty of room for my big family. Kitchen was fully equipped with all dishes. Dishwasher wasn't the best. House could use better furniture to accommodate the amount of people it sleeps, wasn't a common area to just sit for everyone. Our washer wasn't working on day one but they came and replaced asap. Overall our stay was great. We did see a few bears in the back yard, which was cool. I would stay again. Great for a huge family like mine!
VrboOwner a répondu le 1 juin 2026
Thank you for your review, Chris! We are over the moon to hear the cabin was clean, spacious, and well-equipped for your family gathering. Its great to know our team was able to quickly replace the washer and minimize the disruption to your stay. We appreciate your feedback regarding the seating arrangements and the dishwasher, as it helps us continue to improve the guest experience. Seeing bears in the backyard is certainly a memorable part of a Smoky Mountain vacation! We are delighted you had a great stay and look forward to welcoming you and your family back again. Remember, as a repeat visitor, you will save 10% on future stays. Hurry back, you deserve it!!
Avis provenant d’un site partenaire

10/10 – Excellent

Patty A.

Beautiful place

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin was perfect for the group of 6 families, we were surprised to find two beds in most of the rooms which made our stay more comfortable. The space and location also made it more amazing. I hope to come backIf you are looking for a spacious and comfortable place, this is the place.
VrboOwner a répondu le 14 janv. 2026
Thank you so much for your wonderful review! We’re thrilled to hear that the cabin worked so well for your group and that the extra beds, space, and location made your stay more comfortable and enjoyable. It means a lot to know you had such a great experience. We’d love to welcome you and your families back anytime!
Avis vérifié

10/10 – Excellent

Stephen H.

Points forts : Arrivée, communication et exactitude de l’annonce.
House was beautiful. Sleeping situation is 12 on the top floor, 14 middle floor, and 8 on the bottom floor. The beds nor the pull outs are not comfortable. Bring a mattress topper if you can.Overall, the house was nice. The main issue that we had was the drive up was sketchy at best. I would never try to pull this off with inclement weather.
Séjour de 2 nuits en janvier 2026
Avis provenant d’un site partenaire

10/10 – Excellent

Ben S.

Ben's Stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Amazing, really well handled by the company. I would definitely come back!
VrboOwner a répondu le 7 oct. 2025
Thank you for the awesome review, Ben! We are so very pleased to hear you had an amazing stay and felt well taken care of — that means a lot to us. It was a pleasure hosting you, and we would be more than happy to welcome you back anytime. Safe travels and see you again soon! Remember, as a repeat visitor you will save 10% on future stays!
Avis provenant d’un site partenaire

10/10 – Excellent

Ashlyn S.

Beautiful Cabin!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The cabin was great and worked really well for our retreat with the women in our church. We had a wonderful time of fellowship and relaxation during our stay here. The beds are pretty hard, so come prepared for that if you are not used to sleeping on a harder mattress.
VrboOwner a répondu le 5 nov. 2025
Thank you for sharing your experience, Ashlyn! We are so very pleased to hear the cabin was a great fit for your church retreat and that you all enjoyed a wonderful time of fellowship and relaxation. We truly appreciate your feedback about the beds and will certainly take that into consideration for future improvements. It was a pleasure hosting your group, and we would love to welcome you back anytime! Remember, as a repeat visitor you will save 10% on future stays.
Avis vérifié

10/10 – Excellent

Claudia a.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce
Check was an easy process. The cabin was well equiped for the 14 of us. We had plenty of space. We had a good time. It was a great experience
Séjour de 6 nuits en juillet 2025
Avis vérifié

8/10 – Bien

Vasana H.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

Great place!

The place was perfect for our large group size. The host was very responsive and prompt.
Séjour de 5 nuits en juin 2022
Avis provenant d’un site partenaire

10/10 – Excellent

MONICA B.

Easter vacation

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Everything was great, I received all the needed info. Prior to my arrival which made everything go smoothly.
VrboOwner a répondu le 7 mai 2025
Thank you for the great feedback! We are very happy to hear everything went smoothly and that the information provided helped make your stay hassle-free as you deserve. We hope to host you again soon! We encourage guests to book direct and save up to 15% on your booking, hurry back!
Avis provenant d’un site partenaire

10/10 – Excellent

Bijoy S.

Great Stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Everything was great
VrboOwner a répondu le 3 mars 2024
Thank you for your positive feedback! We are delighted to hear that you had a great stay with us. If you have any further comments or if there is anything we can do to improve, please do not hesitate to let us know. We hope to welcome you back for another fantastic stay in the future! We encourage guests to book direct and save up to 15% on your booking. Hurry back!
Avis provenant d’un site partenaire

10/10 – Excellent

Mike B.

Group Vacation

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Friends / family annual vacation
VrboOwner a répondu le 4 avr. 2020
Thank you for your wonderful 5-Star review, Michael! We are happy to hear you enjoyed your stay and hope you will consider staying with us again in the future.
Avis provenant d’un site partenaire

10/10 – Excellent

Paul S.

KING WOMEN'S sOCCER

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Team retreat went well.
VrboOwner a répondu le 17 août 2023
We are glad to hear that the team retreat went well! It's always great to have productive and successful gatherings. It has been a pleasure and we hope to have you back in the future!
Avis provenant d’un site partenaire

8/10 – Bien

Benjamin G.

Quick getaway with family.

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: First I thought we were kind of far from everything but once I got a lay of the land it doesn’t seem far at all. The only real issue we had was we had to wait to check in a little longer than expected and a maintenance man was still there an hour and a half after we were originally supposed to check in. Then once we got settled we wanted to get in the jacuzzi but it wasn’t working properly. Maintenance did respond and fix the issue quickly. After that we really had no complaints. We had enough space, it was nice and cool. We had a good view of the mountains. It was an overall great experience.
VrboOwner a répondu le 14 août 2025
Thank you for taking the time to share your experience. We’re glad to hear that you enjoyed your overall stay. We do apologize for the delayed check-in and the initial hot tub issue. This is not standard for our guests, and we’re happy our maintenance team was able to resolve the issue quickly. We appreciate your understanding and hope to welcome you back for an even smoother experience next time.
Avis provenant d’un site partenaire

10/10 – Excellent

Mike B.

GREAT FAMILY REUNION CABIN

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Having rented Big Bear Lodge sight unseen, we were a little nervous if it would accommodate 32 family members comfortably. IT WAS FANTASTIC! We all loved our 4-day stay and it made our Family Reunion perfect! We will be renting it for our next Family Reunion too!
VrboOwner a répondu le 17 nov. 2022
Thank you for allowing us to be a part of such a special celebration, Mike! We are ecstatic to know of such a wonderful reunion. We enjoyed having you all as our guests and cannot wait for you to visit us again. Remember, as a returning customer you will receive 10% off future stays! Thank you!
Avis provenant d’un site partenaire

10/10 – Excellent

Carrie C.

Ladies Mountain Retreat

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We booked the cabin for a ladies weekend retreat. Location was about 25 minutes from Pigeon Forge and 25 minutes from Gatlinburg. The cabin was clean but needs more furniture. We enjoyed the hot tub and the mountain scenery.
VrboOwner a répondu le 7 déc. 2022
Thank you for the feedback. We have this issue noted and sent to the proper department for review. It has been a pleasure and we hope to have you back in the future!
Avis provenant d’un site partenaire

10/10 – Excellent

Patty G.

Thanksgiving with the Family!!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had an amazing time!!! We have a large family about 31 of us made it! There was plenty of space & things to had everything we needed. We were provided with a pleasant atmosphere and attentive service! The views were amazing!
VrboOwner a répondu le 20 mai 2022
Thank you for your wonderful review, Patty! We appreciate you as our guest and are truly delighted you enjoyed your stay. We hope you will consider staying with us again in the future. Remember, as a repeat visitor you will save 10% on future stays. Thank you!
Avis provenant d’un site partenaire

8/10 – Bien

08/20/2015 0.

Beautiful Cabin

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was more than happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: My family and I stayed here for our family reunion. We had about 18 of us that stayed in this cabin and everyone slept comfortably. The cabin had something to offer each of us to do while staying here, which was a plus. The view from the 3rd level is AMAZING! Everyone loved this cabin.
VrboOwner a répondu le 10 mai 2022
Thank you, Kirsten, for taking the time to review your recent stay. We are delighted to know you enjoyed your time in our area. You certainly chose the perfect cabin to relax, have fun, and view our beautiful mountains. We hope you choose to us on your next family vacation. Remember, as a returning customer you will receive 10% off future stays. Thank you!
Avis provenant d’un site partenaire

10/10 – Excellent

Patsy M.

Great Vacation

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a wonderful time. The cabin was amazing. We really enjoyed ourselves. Everytime I needed to ask a question or need trash pickup they was fast responding. We just enjoyed the cabin so much. Everything you could possibly need was there. Thank you
VrboOwner a répondu le 5 oct. 2023
Thank you for your wonderful review! We are thrilled to hear that you had a fantastic experience at our cabin. We take pride in our professional and responsive staff, and we are delighted that you had a positive interaction with them. We look forward to having you again in the future for another memorable stay. Remember, as a repeat visitor you will save 10% on future stays. Hurry back!
Avis provenant d’un site partenaire

10/10 – Excellent

Kayla F.

Big Bear Lodge

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Big Bear Lodge accommodated our group very well! We did have issues with the hot tub, and water heater. Maintenance was very prompt to show up to fix them. They were professional and great to work with.
VrboOwner a répondu le 27 juill. 2022
Thank you for the feedback. We are delighted to hear that you enjoyed your stay. It has been a pleasure serving you and so glad that we were able to help assist you during your time in the area. We hope to have you back in the future. Thank you!
Avis vérifié

10/10 – Excellent

aletha e.

Points forts : Propreté, arrivée, communication, emplacement, exactitude de l’annonce

A freezing Christmas stay

Beautiful, ,love all the wood , and the layout..Not enough seating.The wall hanging, and decorations are dated and faded and need to be replaced.No emergency heat , and the cabin stayed cold.
Séjour de 4 nuits en décembre 2022
Avis provenant d’un site partenaire

6/10 – Acceptable

Hope J.

Johnson’s in Gatlinburg

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very unhappy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very nice rental. Whenever issues came up they were very diligent in getting someone there to fix it. the internet/Wi-Fi never stayed connected and the tvs kept going out.
VrboOwner a répondu le 6 déc. 2023
Thank you for your positive feedback on your recent stay. We appreciate your understanding regarding the issues you faced with the internet and TVs. We are actively working to improve these aspects to ensure a seamless experience for our guests. We enjoyed having your as our guests and look forward to working with you again! Remember, as a repeat visitor you will save 10% on future stays. Hurry back!
Avis ancien

8/10 – Bien

Sarah L.

Sarah Lee - Vacation 2016

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Location was perfect! Layout and size of home was great! But, home must be treated for roaches, spiders, mice and bedbugs. The bedspreads had not been washed for a very long time. However, service to remove trash or any issues was handling extremely efficiently.
VrboOwner a répondu le 4 avr. 2020
Thank you for taking the time to share your feedback with us, Sarah. Each of our cabins are professionally treated by our local pest control company. They are treated on a monthly basis, as well as at any point between scheduled treatments as needed. As many of our cabins are located in wooded areas, we do expect that some insects will get into the cabin from time to time. We take all steps to ensure that the inside of your cabin will be pest-free to the best of our ability. We can assure you that this cabin was and is currently free of each of the pests listed. We did not receive any reports of any of these pests during your stay, or at any point after by any guests that stayed after your departure. While we can understand your concern, we can assure it is already taken care of. We thank you for staying with us and hope you enjoyed your time spent in our area.
Avis provenant d’un site partenaire

8/10 – Bien

Debbie G.

Some update need

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Was ok the problem that we had was 3 spider and some floor need to be replaced in the kitchen. Some out side light in front of the cabin and new mattresses in all bedrooms.
VrboOwner a répondu le 31 déc. 2022
Thank you for the feedback. We have everything noted and sent to the proper departments for review and resolution. We hope that despite any issues that you were still able to enjoy your time while in the area.
Avis provenant d’un site partenaire

8/10 – Bien

julia l.

Gardner Girls Trip 2022

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Our stay was very beautiful and relaxing. The sofas were to low for the older women. There wasn't enough seating in the theater room. They didn't have any air hokey tables, I was really looking for them. Over all we had a very great time. This would be a property that I definitely stay at over and over again.
VrboOwner a répondu le 17 juill. 2022
Thank you for taking the time to share your experience with us, Tamara. We are happy you enjoyed your stay with us. Thank you for bringing these items to our attention. We apologize for the confusion regarding the air hockey table. It was removed due to safety issues. We will be sure to remove it from the website as well. We sincerely apologize for any inconvenience this may have caused and hope you will consider staying with us again in the future.
Avis provenant d’un site partenaire

10/10 – Excellent

Phillip B.

Great stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Was a great place to stay. We started off going to have about 32 people. It dropped down to about 22. Would have had plenty of room for the 32. The cabin was great looking. Had plenty of room on the inside. Had plenty of stuff for the kids to play around with. Everything was clean. The staff was very helpful. We just very much like to thank the ones that are in charge of this because they made our stay great.
VrboOwner a répondu le 5 mai 2023
Thank you for your glowing review, Phillip! You certainly chose the perfect cabin to relax in and enjoy the beautiful Smoky Mountain scenery. Big Bear Lodge is a beautiful cabin with lots of amenities that are great for the kids and adults alike! We enjoyed having you and we look forward to seeing you again soon. We encourage guests to book direct and save up to 15% on your booking. Hurry back, new memories are waiting to be made!
Avis provenant d’un site partenaire

10/10 – Excellent

Great cabin for large group gathering

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a large group and needed to divide sleeping arrangements, but wanted comfortable beds. This cabin is clean and has comfortable beds with many entertainment options. The hot tub didn't work when we arrived, but was fixed extremely quickly when we called in the problem and it was enjoyed for the rest of our stay. The kitchen could use a few more cooking pans/pots for larger quantities, but we were able to make do. It's not luxurious, but is comfortable, clean and cosy with lots of wood and nature accents. Enjoyable stay!
VrboOwner a répondu le 4 avr. 2020
Thank you for taking the time to share your experience with us, Noelle. We are happy you enjoyed your stay, however, disheartened to hear you experienced these issues. Thank you for bringing these items to our attention. We will send a member of our Quality Assurance team out to check the kitchen supplies to ensure it is fully stocked. We are happy to see the issue with the hot tub was corrected quickly. Thank you for contacting us when you discovered the issue. We want you to enjoy all of the amenities at the cabin. As you experienced first-hand, we are staffed and ready to assist our guests if the need arises. We provide 24/7 guest assistance to ensure any issues that arise can be handled quickly. We sincerely apologize for any inconvenience experienced and hope you will consider staying with us again in the future. Please keep in mind, as a returning guest you will enjoy 10% off all future stays. Hurry back, your next adventure awaits!

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Hôte : Elk Springs Resort Cabin Rentals

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