3 Bedrooms, 2.5 Baths, Sleeps 6
Dune Allen Realty
Check-in: 4:00 PM
Check-out: 10:00 AM
Minimum age of primary renter:25
Great location-needs a bit of love
Condo was in a great location and was clean. Needs more kitchen items- mugs, glassware, plates. Carpet a bit old, but that’s an easy fix at some point. easy walk down to beach— 13 stairs to beach!! Comfortable furniture and relaxing environment!
Thank you for your review. We are so happy to hear that you enjoyed this condo and the great location! Had we known that you needed any kitchen items, we would have been happy to bring them right over. Please know Dune Allen Realty is available 24/7 for anything that you may need. Despite the above, we are glad you found the unit comfortable and relaxing! We hope to welcome you back again soon!
Some good, some bad. MOLDY
I went to book our vacation this year and realized I had not reviewed. I hate to be negative but there were some definite negatives to this unit.
First the positives, because we did enjoy our vacation as a whole.
Spacious unit. Plenty of space for our family and my mother-in-law
Location. The location is great. We loved Santa Rosa Beach and found there to be lots of unique eateries in the area. We also don't like to be near the crowded touristy areas. This was definitely not that.
Small complex. This is a plus for us. We enjoyed how quiet it was (we went after peak season).
Convenience to the beach. It was great to be right at the beach and the pool. We have 2 young kids and this was exactly what we were looking for.
MOLDY. This unit was so moldy and musty that we actually got sick from it while we were there. Between guests they have the A/C basically off which traps in all of the moisture and makes it extremely unpleasant when you arrive. It took a full 24 hours to cool it down and get the majority of the smell to dissipate. It was so bad, we went to walmart to get Flonase and medicine for our kids and we bought a new air filter for the intake which had obviously not been changed in a VERY long time. This is the main reason we will not be returning to this unit.
The master bathroom has serious drainage issues. You can tell that this is an ongoing problem. There were openings in the wall from repair work they had done. It basically flooded and refused to drain the entire time we were there. We also had problems with the shower itself not actually turning on and the light in the bathroom would work about every other try. A repairman came out once, but after that we just gave up.
Updates not quite as nice as they look. The flooring was clearly a "do it yourself" kinda job. There are loose tiles all over the place. The old cabinets in the bathrooms could use a fresh coat of paint. It's a small job but it would have made a big difference in the look of the unit.
Overpriced. It just wasn't up to par for how much it cost.
I also found working with a rental company not as enjoyable as working with an individual owner. I had a question about a discrepancy between an invoice on vrbo and the cost I was being charged and I found the email interactions to be rather rude and condescending.
Overall we enjoyed our vacation but we will definitely be selecting a different place to stay this year.
I am sorry to hear that your stay was anything less then perfect at Dune I Townhomes. I can assure you this unit does not have and has never had mold, so that accusation is false. This unit was booked back to back all spring and summer as it is every year, and I can confirm that we do not turn off the A/C unit between guests. We keep boxes of air filters in each property, and change them between each guest arrival. After reading your review, I immediately tried to reach the guests who checked-in prior and after you to see if they had any complaints. I was able to reach the guest prior to your arrival and she had only positive things to say. We have only one record of a complaint during your stay, and that maintenance work order was completed (fix drain in sink and tub in master bath). We would have been happy to repair any other problem immediately had we known of any other issues. Additionally, we reviewed the email exchange regarding the VRBO charge in question, and do not find any rude nor condescending comments within our email exchange, but simply a polite and factual answer to your question. Dune Allen Realty has an impeccable reputation as providing both professional and friendly service - we strive to make our guests as comfortable and happy as possible so that their vacation is the best. We apologize if you perceived our email as anything but professional. Despite the above, we are very glad you enjoyed your stay, location, pool and beach. We hope to have you back again in the near future.
Location was A+...
We stayed in dune 4 with our 18 month old & almost 3 year old... The very quick walk to the beach was perfect & overlooking the pool was so convenient for us with the toddlers. You can tell they've put some work into it recently to update everything-beds were comfy, everything looked nice... But there were roaches BAD! The realty company sent someone out within an hour of me calling & he sprayed but we still saw many after that. Also, the kitchen needs a few extras. I did read the review about the master suite being extremely bright-I agree & will also add that room gets a lot hotter than the rest of condo bc all that sun is shining through. But overall, we enjoyed our week& LOVED how close we were to the beach/ocean.
Thank you for your review. Indeed, the owners have made great efforts to make sure that their vacation home is both beautiful and comfy. We are very sorry for the pest issue and appreciate your acknowledging our immediate action to address the problem. Please be assured the property is on a regular pest control program. As well, the kitchen inventory will be rechecked. As for the skylight in the master bedroom, we will discuss with the owners what might can be done to filter the light. Despite the above, we are very glad you enjoyed your stay and the great location to the beach.
Great Beach Vacation.
We loved this stay. We were far enough away from public beach to enjoy quiet area - but close enough to walk and people watch. Three bathrooms made cleaning up a breeze - and there was enough room to not be on top of each other while staying a week. Only complaint is that there were not enough hangers, or really any at all. So, if you plan to unpack - bring hangers - also Bring your own plastic cups there weren't any to take to pool or beach.
Condo was ok
Condo was in a good location. It could have been cleaner!! The coffee table looked like it had not been cleaned in months!! The upstairs bedroom is awful with the sun shinning in your eyes early in the morning!! I don't think I would stay in that particular one again.
Thank you for your review. Dune 4 is a newly renovated and a very popular unit. We apologize if the coffee table had dust, but we assure you the unit had been cleaned.
Great townhouse! Clean, cute and most importantly right on the pool and gulf! Our family of 5 loved vacationing here and can't wait to go back!
Dune Allen Realty, Inc. provides VRBO with exact home address, but Dune Allen Realty, Inc. cannot be held responsible for any Google Map inaccuracy.