We own a timeshare at this resort and never trade it. It is a great place and the Timeshare units are very well appointed and pleasant. We were looking to share our very pleasant experience here with our children and grandchildren. So we rented this from June 25 through July 2, 2017. This one is a privately owned unit which is an example of living in the past. Lots of deferred maintenance. It has not been updated since it was built some 30+ years ago. It is advertised as sleeping 6 but two are in the loft which is too warm to sleep in. We tried to sleep in the loft the first night but ended up sleeping on the couch. It has a small table with two chairs. The kitchen is called a Kitchenette for good reason. It is equipped with a dorm sized refrigerator, two burner electric stove and microwave. When my children moved into it the main room fan was not working (we called for repair but it was never fixed), there was open wiring, the first step of the stairs to the loft was loose, one of the outlets in the loft was loose and coming out of the wall, the bathroom door is a mess, they found a set rat trap behind the couch, and to top it all off there is a view of the pool and mountains but not of the bay. We were one floor below and a world apart. They ate, gathered, and did everything but sleep in the time share unit. My son volunteered to take the loft because there was only one of him and he could comfortable sleep on the couch.

My wife and I went to see the realtor personally twice. The second time we met with a responsible party and they sent a repair man that showed up in the evening two days before we were to leave and told my children it would take about a day and a half to fix only the most egregious problems. They said they would do the repair after they left.

The management company agreed to give us a 10% credit from the rental fee but not their fees. Big Deal. I have pictures but there is no place in this to post them.