We booked a 3 night stay. On day 2 we went out and when we returned found that the water had stopped working. It took about 10 phone calls to find someone who would pick up our calls and then that's when the nightmare started. First, we were told that this had only ever happened after a long drought. An hour later they called to say everyone on the estate was out of water, this has never happened this time of year, and the caretaker was on his way to the water tanks to investigate. Meanwhile, we had no drinking water, couldn't flush toilets, do the dishes, couldn't bath or shower. We were all sweaty and grassy from playing out in the nice, weather on the fresh cut lawns and ended up having to climb into bed like that. I received a text message at 22:40 to say the water problem was unprecedented, that they would fill the tanks the next day but only use what we need to drink and flush loos, but not to bath for 24 hours!! The water still wasn't working then. No offer to bring us drinking water, no gesture of apology, nobody came to speak with us, no money back at all and a loud, whirring noise from the utility room went on through the night, keeping us awake. The next day we were told by text the caretaker would look into it, but we never saw him and the water was still not working fullywe had a trickle in the kitchen so we had to carry jugs upstairs and manually fill the cisterns to flush. On our last day wewent out to get away from it, and it was back on when we got in. Never