Rating Details:
The property manager was very unhelpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We have stayed in the same unit over the last 5 years, three times. This unit has a bathroom with bars on the walls in shower and by toilet. My husband is an amputee and must have a bench or shower chair, which is required by ADA laws. The first year we purchased shower chair and management reimbursed us. The next year, management had chair and brought it to the unit. This year the unit had been remodeled and shower chair was missing. When we called to ask about getting one, young lady on phone told us "We are not required to supply a chair for shower". We did go purchase a bench, or my husband would not have been able to take a shower for a week. We took our bench home with us on plane. Needless to say we will not be staying here again. Over all we were happy with unit, but thought that the handicap issue was handled wrong. ADA laws are there to protect people from being treated differently. We called the management office the day we arrived about the chair issue and they strung us along for 3 days, before they out right told us they didn't need to supply us with a shower chair. Just don't want anyone else who is handicap to run into the same problem. Because in a property so large, there is only this one unit labeled as handicap, and it's not.