Beachfront Penthouse with 4 Bdrs. private beach, Chef, Wi-Fi, housekeeper
Indulge in the ultimate Caribbean-style vacation at Casa Chanty, a spectacular vacation home with two independent apartments. Perfect for families and groups of friends, this retreat offers relaxation in the exclusive Playa del Secreto. Immerse yourself in the magnificent deserted white sandy beach and crystal-clear waters, reserved for a select few tourists who choose this extraordinary location.
With an on-site manager and 24-hour security at the entrance, your safety and convenience are ensured. Housekeeping is included three times a week, and you can even request chef services for lunch, and dinner, or opt for a food stocked service at an additional cost.
The breathtaking "Penthouse" boasts four bedrooms with an astonishing 180° view of the Caribbean sea and the beach. Its circular glass front wall showcases the mesmerizing scenery. The house shares common areas, but the exclusive and secluded beach in front guarantees privacy and relaxation, accessible only to the residents. During the summer season, you can enjoy the wonderful experience of the deposition of marine turtles' eggs right in front of Casa Chanty an unforgettable experience.
The spacious open space of the Penthouse features sliding doors leading to a terrace where you can revel in the breathtaking views. The fully-equipped kitchen leaves nothing to be desired. In the living room, you'll find a plasma TV with satellite channels and comfortable sofas.
The villa accommodates up to nine guests across the well-appointed bedrooms. The master bedroom boasts a king-sized bed and a balcony, while the other rooms offer various bed configurations. A crib and high chair are available upon request. All rooms are equipped with air conditioning and ceiling fans. There are three full bathrooms with large showers, each offering an ocean view. Additionally, a washer and dryer machine is provided for your convenience.
The pool at the front of the villa is the perfect spot to relax while admiring the ocean. Although shared with the ground floor unit, the atmosphere remains discreet and tranquil, allowing you to enjoy the peace and beauty of the deserted beach.
For an extraordinary culinary experience, Chef Beto is available upon request at an extra charge. Offering daily lunch and dinner services, Chef Beto prepares exquisite dishes that guests highly appreciate. Various packages are available based on the number of people, ensuring a fair price the welcome dinner it cost $35usd per person include food (not drinks) Please note .minimum per 4 persons.
In addition to the manager on-site, Casa Chanty offers a range of services, including high-speed Wi-Fi internet, housekeeping three times a week, and complimentary kayaks and paddleboards for your enjoyment.
Extra services such as food stocked service, shuttle service from Cancun airport, tours, and professional massages are available upon request. Transportation can be arranged, either through our shuttle service or by renting a car.
On request Chef service, Professional Massagist, shuttle service, Concierge to make your stay truly unforgettable. Additional Services Available
*Home Cook Service
We offer the possibility of having a lovely helper at home to prepare your main meals. She will cook lunch and leave dinner ready to simply reheat in the evening.
•Service hours: Monday to Friday, from 12:30 PM to 5:00 PM
Weekly cost (4.5 hours/day): USD 250
*Babysitting Service
A babysitter is available to care for your children during the day.
•Available Monday to Friday, from 9:00 AM to 5:00 PM •Rate: USD 15 per hour
These services are subject to availability; feel free to inquire for more details or to reserve in advance.
Casa Chanty is conveniently located 25 minutes from Cancun Airport, 5 minutes from Puerto Morelos, and 15-20 minutes north of the bustling center of Playa del Carmen. During your stay, you'll encounter 2 friendly medium-sized dogs owned by the manager, who are usually adored by our guests.
Welcome to the magical Casa Chanty, where the Riviera Maya in Mexico awaits to provide an unforgettable experience.
Our prices include all fees. No hidden fees.
Add dates for prices
Amenities
Pool
Kitchen
Washing machine
Dryer
Free WiFi
Air conditioning
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Events allowed: family gatherings, birthday parties, weddings
Eventi consentiti solo a chi affitta la casa
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Pets
No pets allowed
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Smoking
Smoking allowed: in designated areas
Check-out instructions
The host requires you to complete the following before checking out:
Remove personal items and remove leftover food and drinks
Turn off the lights and return the keys
Turn off the air conditioner and leave the house keys on the table; it is not necessary to return them to the manager.
Please, do not leave alcoholic beverages available for the staff. Thank you.
Failure to complete these may result in a negative review from the host.
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Maximum attendees: 15
Note from host: eventi consentiti solo a chi affitta la casa
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
About the area
Playa del Carmen
Located in Playa del Secreto, a neighbourhood in Playa del Carmen, this holiday home is near theme parks and on the beach. While the natural beauty of Maroma Beach and Tres Rios Ecopark can be enjoyed by anyone, those looking for an activity can explore El Camaleón Mayakoba Golf Course.
Travelling with kids? Consider Temazcal Natura, or check out an event or a game at El Rey Polo Country Club. Jet skiing and kayaking offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and horse riding nearby.
Cirque du Soleil Boutique at Vidanta Riviera Maya - 5 min drive - 3.9 km
Playa Paraiso Golf Course - 5 min drive - 4.3 km
Nicklaus Design Golf Course - 7 min drive - 3.9 km
Paradise Beach - 7 min drive - 5.3 km
Maroma Beach - 12 min drive - 9.2 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 32 min drive
Restaurants
El Mar Y Tierra - 6 min drive
Don Miquel - 9 min drive
La Hacienda - 7 min drive
El Cocotal - 6 min drive
Guacamaya Bar - 7 min drive
Frequently asked questions
Does Beachfront Penthouse with 4 Bdrs. private beach, Chef, Wi-Fi, housekeeper have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Beachfront Penthouse with 4 Bdrs. private beach, Chef, Wi-Fi, housekeeper ?
As of 17 Apr 2026, prices found for a 1-night stay for 2 adults at Beachfront Penthouse with 4 Bdrs. private beach, Chef, Wi-Fi, housekeeper on 2 Jun 2026 start from £285, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Beachfront Penthouse with 4 Bdrs. private beach, Chef, Wi-Fi, housekeeper pet-friendly?
No, pets are not allowed at this property.
How much is parking at Beachfront Penthouse with 4 Bdrs. private beach, Chef, Wi-Fi, housekeeper ?
On-site parking is available at the property.
What time is check-in at Beachfront Penthouse with 4 Bdrs. private beach, Chef, Wi-Fi, housekeeper ?
Check-in begins at 4:00 PM.
What time is check-out at Beachfront Penthouse with 4 Bdrs. private beach, Chef, Wi-Fi, housekeeper ?
Checkout is at 10:00 AM.
Where is Beachfront Penthouse with 4 Bdrs. private beach, Chef, Wi-Fi, housekeeper located?
Nestled on the beach, this Playa del Secreto holiday home is within 3 mi (5 km) of Playa Paraiso Golf Course, Paradise Beach and Nicklaus Design Golf Course. Cirque du Soleil Boutique at Vidanta Riviera Maya is 2.2 mi (3.5 km) away.
Reviews
9.6
Exceptional
Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Me and my family had the best time at casa chanty, we hope to visit again. Everyone was very nice and helpful, and we had everything we needed!
caryle h.
Stayed 10 nights in Jul 2022
Response from VrboOwner on 19 Jun 2023
Dear Caryle, Thank you very much it was a pleasure to have you as our guests you have a wonderful family and I am very happy that you liked the place, for me it is a satisfaction, I’m very glad to hear that, thank you so much , you were wonderful
Verified
8/10 Good
Wesley B.
6 Apr 2024
Liked: Cleanliness, location
Disliked: Communication
Great location between Cancun and Playa Del Carmen
Very nice setting and great views, quite. The staff and help listed as available was a little over stated.
Wesley B.
Stayed 8 nights in Mar 2024
Response from VrboOwner on 1 Sept 2024
Thank you so much from the bottom of my heart for the lovely review. I apologize for the delayed response. I really appreciated that you took the time to write it. Thanks again.
Best regards,
Cristina"
Verified
10/10 Excellent
cristina m.
9 Jan 2019
fabulous experience
The best place and experience ever loved it!!
cristina m.
Stayed 7 nights in Dec 2018
Response from VrboOwner on 19 Jun 2023
Thank you very much for the review you left us and sorry for the delay in answering, I really did not know where to answer after so much I have now found how to do it, I wanted to tell you that every comment every criticism every suggestion are really important for us but our goal is to do in so that you have spent a nice holiday and you have a good memory left. We thank you again and wish you many beautiful things, Best regards
Cristina Massalongo
Verified
10/10 Excellent
Josée V.
18 Nov 2018
Great location and great view
We had a wonderful week at Casa Chanty. The view and location were great. Two families with 5 kids stayed in the penthouse and the space was perfect. I highly recommend it. Thank you to Alberto and Damien for all the help.
Josée V.
Stayed 7 nights in Nov 2018
Response from VrboOwner on 19 Jun 2023
Hi Josee
thank you very much I'm really glad you had great time! I thank you so much for leaving a review so beautiful.
I wish you many beautiful things to the whole family and a happy 2019 in advance.
many thanks again
Cristina
Verified
10/10 Excellent
Charles T.
5 Feb 2019
Exceptional
This is a wonderful blend of natural beauty, fun and convenience. The property is extremely well run and well supplied. Alberto and his staff are friendly, knowledgeable and eager to see you have a good time. They are great hosts.
Charles T.
Stayed 6 nights in Jan 2019
Response from VrboOwner on 19 Jun 2023
Dear Charles
Thank you very much for the review you left us and sorry for the delay in answering, I really did not know where to answer after so much I have now found how to do it, I wanted to tell you that every comment every criticism every suggestion are really important for us but our goal is to do in so that you have spent a nice holiday and you have a good memory left. We thank you again and wish you many beautiful things, Best regards
Cristina Massalongo
The penthouse was excellent. The views are better than advertised. The staff were great, attentive, but did not interrupt privacy. Beach was amazing and plenty of space for everyone on property. Very low key and private. We will definitely be back!
William P.
Stayed 7 nights in Apr 2021
Response from VrboOwner on 19 Jun 2023
Dear william, Thank you very much for being our guests and for your great review, Many thanks, I wish you many good things.
Cordial greetings Cristina
Verified
10/10 Excellent
craig m.
30 Apr 2019
casa chanty
we were in playa del secreto for a wedding a few houses down the beach. our stay in the penthouse could not have been better. amazing view, great outdoor space, awesome little pool i didnt think we would use but we did, A LOT! its the widest and sandiest spot in playa del secreto, so thats great too. also great not having a neighbor directly to the north or the south (very private)
craig m.
Stayed 7 nights in Apr 2019
Response from VrboOwner on 19 Jun 2023
Thank you very much for the review you left us and sorry for the delay in answering, I really didn't know where to answer after so much I have now found how to do it, I wanted to tell you that every comment every criticism every suggestion are really important for us but our goal is to do so that you spent a nice holiday and have a good memory left. We thank you again and wish you many beautiful things, Best regards
Cristina massalongo
Verified
6/10 Okay
courtney r.
25 Nov 2025
Overall we were underwhelmed by our stay at casa chanty. First off the beach/water look nothing like the photos taken if you visit in October. The water is murky(not at all the emerald green in the pics) and the beach was covered in black seaweed. To find a nice beach we had to travel up to playa delphines in Cancun. They ask you to turn the ac off if you leave for the day but even the days we stayed in the main part of the house never got cool. Some days were worse than others but none would I call it a comfortable temp in the main house. The bedrooms thankfully did stay cool. That leads me to the next issue, the bedroom (sliding) doors didn’t have locks! This might not be an issue for all but as parents traveling with kids and extended family members we wanted to have a little privacy. The last thing I’ll say about the penthouse is rhey advertised washer and dryer but they are one and the same machine and the dryer took 4 hours to dry one small load of laundry. This is not ideal for a 4 bedroom house since you’d expect a lot of laundry to be done. We also spilt our time downstairs in the sun suite and overall I think I liked it better, it had door locks and the ac got the rooms comfortable. I am thankful we only had people upstairs one night of our trip because you could hear every foot step, chair moving, and even them talking. Also there was no dryer at all down there. Yet still I’d take the bottom part of the house over the top any day
courtney r.
Stayed 6 nights in Oct 2025
Response from VrboOwner on 27 Nov 2025
Dear Courtney, thank you for your review and I’m very sorry your experience did not fully meet your expectations. as you know a strong hurricane hit Jamaica and part of Cuba. After such an event it is normal that the sea becomes murkier and more seaweed appears on the beach. The Caribbean is affected by hurricanes and tropical storms from August to late November, so conditions can sometimes differ from the photos, which are not edited and show how the sea normally looks, and how it looks again now.
Regarding the washer/dryer, it is a modern combo machine designed mainly for light summer clothes; if it is filled with heavy towels it naturally takes longer, which is why we also provide outdoor lines and a drying rack. The temporary A/C issues were caused by work on the main electrical transformers in Playa del Carmen, so the area was running on reduced power and we even had to use a generator for a day; unfortunately this was beyond our control.
Finally, the bedroom sliding doors do have locks: you simply turn the knob to engage the latch. We have been renting in Playa del Secreto for 30 years and very rarely receive similar complaints, but your feedback gives us the chance to explain these circumstances to future guests. I wish you all the best.
Thank you again for being a valued guest
Overall we loved it. Situated right on a gorgeous white sand beach - no need for any water shoes. The water was beautifully clear and warm, but still refreshing and a much needed reprieve from the Mexican heat. It is quite windy there making it almost impossible to play card games outside unless we wanted to play nothing but '52 pickup' - lol. However the wind had a lovely cooling effect. As far as privacy goes there were other people on the beach, but nothing compared to the resort areas; we enjoyed a lot of privacy. The only thing that was a bit of a disappointment was there was nothing close by you could walk to such as shops or restaurants and bars. In order to get to any of those you need transportation. The good news is that it isn't a far drive to Puerto Morales or Playa Del Carmen. Regarding Casa Chanty it had everything we needed as well as unmatched ocean views - day and night. We found it to be quite wonderful, especially the service we received from Alberto and Damian. They looked after all our needs promptly and very satisfactorily. One more thing...Chef Beto is a must!! He is very friendly, provides excellent food, service and is reasonably priced.
I truly loved this location. We wanted a quite area away from crowds and we got it. Very few beach walkers and no venders. Alberto was present and showed us up to our unit. We were on the top unit. There is a unit below us as well as a studio down the driveway.
The unit was very clean and spacious. The kitchen is well-appointed. They had a water dispenser with large jugs and replaced as needed. Plenty of lounging furniture. The balcony had a table with 4 chairs. I would worn those with children that the spiral staircase to the second floor loft may be a hazard. For adults you must be careful when reaching the top...there are 2 beams you must go under and it's very easy to bump your head. Doable but you must be careful. I don't think there is a remedy due to the design of the unit but just be aware of those that will be sleeping in that area.
There was a paddle board and two kayaks to use as well as several water toys for children and adults. We didn't use the pool due to the weather but it was kept very clean. The outdoor shower and hose was great to rinse off with. We had a housekeeper come three times for the week and he did a great job including doing the dishes.
We had Chef Beto come in twice. I highly recommend having the welcome dinner. We were tired of travel and it was perfect. Very devious and plentiful! We had leftovers for days!
Christina was very prompt with her responses and very accommodating. She truly wanted to please us!
Michelle C.
Stayed 7 nights in Jan 2023
Response from VrboOwner on 19 Jun 2023
dear Michelle thank you for the nice Review, my desire is to know that you liked everything and that you enjoyed your holiday, this is the most important to me, thank you very much for sharing your experience. I wish you many beautiful things.
sincerely Cristina
Verified
10/10 Excellent
Justin N.
15 Aug 2018
Amazing family vacation, wonderful owners and staff
I was worried about staying off a resort in a private home internationally. I could not be more thankful for Cristina and Alberto. I was guided through the rental process by the owner and she helped make other arrangements for me also. Alberto and the other staff were amazing. The house and grounds were cleaned daily. Alberto helped us several times with groceries, transportation, etc...
The house is amazing. What you see in the pictures is what you get. I am happy to say they have an oven now in the penthouse. We had 9 people who had plenty of room. We were close to our adventure excursions while being tucked away in this neighborhood. The property is located between resorts so there is ample security surrounding the neighborhood and a guard for the homes. My family always felt safe and had no problems during our stay.
You will not find a better price for the house we were privileged to stay in. The location is amazing for trips to Puerto Morales and Playa Del Carmen. We will be back.
I must add. Many people judge beach houses harshly. Yes there are a few issues with a drawer here and there. There may be a hole in a screen. BUT, any issue we had was immediately fixed by Alberto. I mean instantly. The other issues are typical for a place on the beach. Things are damp, sand gets on the floor, you may have some insects due to the jungle location. Be reasonable in your expectations. This is not a resort. That said, I would not hesitate to rent again.
Justin N.
Stayed 6 nights in Jul 2018
Response from VrboOwner on 19 Jun 2023
Dear Justin
Thank you very much for the review you left us and sorry for the delay in answering, I really did not know where to answer after so much I have now found how to do it, I wanted to tell you that every comment every criticism every suggestion are really important for us but our goal is to do in so that you have spent a nice holiday and you have a good memory left. We thank you again and wish you many beautiful things, Best regards
Cristina Massalongo
This is a beautifully situated, private, and secluded casa. The entire Playa del Secreto community is secured by a guarded entrance and safely well off the main road. The beach is clean white sand with picturesque turquoise water that one can swim, boogie board or kayak. The beach is safe, private and limited to residents only - and without vendors. The penthouse suite is well situated high above the beach with stunning views through floor-to-ceiling windows or off the patio. There is a separate barbecue common table area that is well lit and available for use as well.
While the listing alludes to a pool and beach area associated with the house, neighboring Playa del Secreto properties also utilize Casa Chanty for beach access and pool use. The pool area was not particularly inviting with toys and children’s items strewn about and pool is not heated which overall was not an issue as the ocean water is not cold. The penthouse itself is clearly well-designed although downstairs neighbors can be heard clearly in the morning and evening hours. The sea air is obviously hard on anything but loosening floor tiles, corroded door hardware and the like were also not anticipated. A very well-designed kitchen has also seen better days with cupboards loosening creating noise when operating. The upstairs bedroom area is accessed via a spiral staircase that upon reaching the top, a structural cross-beam greets you straight in the head ensuring that the upstairs beds are utilized solely by little ones.
Overall, our experience could be summed up as good to nearly great – Alberto, Damien & Tony were great and made our visit wonderful. However, just due to the aforementioned surprises, would love to have given this site 4.5 or 4.75 stars as the surprises were not insurmountable and the location more than made up for these. It was just the expectation of something truly more that left us feeling not underwhelmed but also not overwhelmed.
Glen R.
Stayed 7 nights in Dec 2021
Response from VrboOwner on 19 Jun 2023
Thank you very much for taking the time to this beautiful Review I am very grateful to you, I read the positive things and I also took note of the negative things for which of course I wanted to postpone that unfortunately the metal parts in a beachfront house quickly oxidize and must be replaced every 4/5 months because unfortunately salt ruins everything, ... including TV, fridges, conditioned air and many other things.
As for the pool of Casa Chanty must be used only by people staying in Casa Chanty I can not understand who may have used it was probably a mistake made by some confused customer who thought it was a beach club which is not .....I reported this fact to Alberto I probably repeat it was some customer who thought he could use the pool this usually never happens instead for toys if there are families with children it can happen.
I'm glad, however, that overall you liked the house and the location
, the security service, the beach and also the assistance from our staff for us all this is very important and we thank you very much goodbye Cristina
My hubby and I stayed at Palafitos over the water bungalows in Cancun in April. And while beautiful, we’d pick Casa Chanty over ANY resort. First, the location and the privacy is perfect. Far enough away from Cancun to get away from the tourist traps but a quick drive if you want to hit Cancun at any time. Second, the penthouse made us feel at home. The layout, the gathering spaces, and the incredible view led our group to gather together to just soak up the atmosphere and each other. Third, Cristina, Alberto, and Beto were all WONDERFUL communicators. I knew exactly what to expect, where to go, and who to contact with questions. They were all fantastic. PLUS, Alberto’s 3 dogs were a little piece of home when we were missing our own fur babies! They were a welcome addition to our group! Fourth - location, location, location! Rent a car and go do and see all that the area has to offer. We did. Best adventure and memories we’ve had in a long time. Puerto Morales is 10 minutes away and the restaurants and open air bars along the beach are all fantastic. PLUS, you can find all the popular tours and activities right there on the beach!! And for about 1/4 of the cost elsewhere. So give back to the locals in TIPS! Be generous because it’s the right thing to do. Fifth - all of the bedrooms have A/C and the rooms get COLD. One of the rooms has blacked out windows to reduce the heat in that room. We could have slept for DAYS in there. Except we didn’t want to miss one minute of daylight!! There is an A/C in the living room, but don’t use it! Just open the doors and TA-DA . . . Cool air blowing through the entire living area.
Last, but not least - CHEF BETO. He absolutely made our vacation head and shoulders above the bungalow resort stay. EVERY. SINGLE. MEAL.
We are a group of foodies. We love all kinds of food from all over the world. Beto’s creations were some of the best food we’ve ever tasted. We checked in LATE at night- around 10:30pm. We asked Beto for a welcome dinner and expected our late arrival to have ruined it. NOPE! He had everything waiting in a perfectly warm oven and ready to uncover and devour. AND WE DID! Next day, he made us breakfast and from then on, we asked if he would make us dinner every night. We had Tuna skewers, Ceviche, carnitas, wings, mole, key lime pie, flan, and so much more. Every bite was amazing. And he stocked our fridge with all the items on our list. We were absolutely in Heaven. Will be back!!
Christina P.
Stayed 6 nights in Dec 2021
Response from VrboOwner on 19 Jun 2023
Dear Christina what a wonderful review you left me speechless but happy and proud to have had the opportunity to introduce you to Casa Chanty and above all it is a joy that you appreciated everything, I could not have asked for more, you were a fabulous guest who appreciated everything from the beginning and I really do not know how to thank you for your words full of warmth and kindness for all of us .we wish you many beautiful things and a happy new year thank you so much Cristina Alberto Damiano and Chef Beto
We had an amazing trip and having a home to enjoy games and music. The chef that came did an amazing job. The on-site assistance was very helpful. The concierge service for activities was so helpful. We are already talking about going back next year. We even did a photo shoot the pictures we wonderful. Thanks for all the help and memories we created.
Michelle
Michelle Y.
Stayed 7 nights in Aug 2021
Response from VrboOwner on 19 Jun 2023
Dear Michelle
thank you so much for the beautiful review Im really happy that you spent a nice holiday, thank you very much and we hope you come back to visit us I'm really happy for you.
A hug from Italy
Cristina
Stunning views. Pictures don't lie. Would definitely stay here again.
Big shout out to Chef Beto as well! huge highlight of our stay. Make sure to reach out to him.
Carlos D.
Stayed 4 nights in Apr 2021
Response from VrboOwner on 19 Jun 2023
very happy with your review very happy for the experience you had and thank you very much for sharing your thoughts and your experience with us you have been very kind and we really hope you can come back one day
thank you very much
Cristina
Verified
6/10 Okay
Clint H.
1 Aug 2019
Liked: Check-in, communication
Casa Chanty
Positives :
Great beach location with wonderful views day and night
Spacious penthouse suite for our party of 4 adults and 4 kids
Practical layout with awesome views from open concept kitchen and lounge areas
Fully functional kitchen with all appliances - older but functional
One air conditioner was faulty but replaced within a few days
Half hour drive to either Playa del Carmen or Cancun
15 minute drive to Puerto Morelos for supermarkets etc
Negatives :
No amenities within walking distance
Poor quality linen, mattresses and towels but sufficient quantities for our group
Dated decor and mismatched utensils
Intermittent problems with water supply which was frustrating but fortunately caretaker was on site and available to deal with it each time
Sharp edged tiles inside pool and kids had a few minor cuts
Overall the beach and the view is great but the home was underwhelming compared to other places we have rented in the same price category.
Clint H.
Stayed 8 nights in Jul 2019
Response from VrboOwner on 19 Jun 2023
Dear Clint its Cristina the homeowner, is about Im glad to answer your review and thanking you for being our precious customer, we wish to let you know that we seriously consider and evaluate your review in order to improve ourselves, so far no customer has ever expressed theirself in this way you are the first and I take note of it, However you have arrived in low season just before the regoular maintenance of the houses, which generally takes place every summer, infact , we have already provided for new mattress even probably was only one to replace , some pillows the other was new , we have installed new shower boxes in glass, and bought new sheets and towels, in a year of use we always change them, we have put new sofas.
cordial greetings and thanks for the constructive critics we appreciate.
Cristina Massalongo
Verified
10/10 Excellent
Julie K.
12 Apr 2019
"Top drawer "accomodations that can not be beat.
A very special place in Mexico. The view from the penthouse is exquisite. Spectacular location and expansive views of private beach and ocean. Accommodations were wonderful with enough room for our total family of nine including children. Especially nice to have the kitchen table comfortable for all of us. And nice to have bathrooms for all 3 individual families. Highly recommended
Julie K.
Stayed 7 nights in Mar 2019
Response from VrboOwner on 19 Jun 2023
Thank you very much for the review you left us and sorry for the delay in answering, I really didn't know where to answer after so much I have now found how to do it, I wanted to tell you that every comment every criticism every suggestion are really important for us but our goal is to do so that you spent a nice holiday and have a good memory left. We thank you again and wish you many beautiful things, Best regards
Cristina massalongo
Verified
8/10 Good
Maida M.
20 Mar 2019
Beautiful views
Everything was very well we really enjoyed the beach! Only thing I did not like was no long curtains in the 2 restrooms, and living room air conditioning was very small and did not feel fresh for the size of living area and upstairs.
Maida M.
Stayed 7 nights in Mar 2019
Response from VrboOwner on 19 Jun 2023
Dear Maida Thank you very much for the review you left us and sorry for the delay in answering, I really did not know where to answer after so much I have now found how to do it, I wanted to tell you that every comment every criticism every suggestion are really important for us but our goal is to do in so that you have spent a nice holiday and you have a good memory left. We thank you again and wish you many beautiful things, Best regards
Cristina Massalongo
Verified
10/10 Excellent
Michael S.
26 Feb 2019
Great stay at Casa Chanty
Casa Chanty was the perfect place to spend a family vacation. The beach is beautiful and the house had everything we needed. Alberto was always there when we needed him and he was extremely helpful with everything. We would definitely stay here again!
Michael S.
Stayed 7 nights in Feb 2019
Response from VrboOwner on 19 Jun 2023
Dear Michael & family , I'm so happy that you enjoyed the place the house the beach and the staff on the spot thank you very much I really appreciate your review and we all thank you, these things give us satisfaction and encourage us to improve more and more because we want to leave a good memory , we send you our greetings and hope to see you again.
Cristina & Alberto
Verified
10/10 Excellent
Jared D.
19 Dec 2018
Beautiful Home on a Lovely Beach
We had a wonderful stay at Casa Chanty! The house was very comfortable and the property had many great amenities. On site manager, Alberto, and the staff were very welcoming and bent over backwards to make our stay memorable and fun. Thanks Cristina for all of your advice and assistance as well.
The Denneys
Jared D.
Stayed 9 nights in Nov 2018
Response from VrboOwner on 19 Jun 2023
Dear Jared
Thank you very much for the review you left us and sorry for the delay in answering, I really did not know where to answer after so much I have now found how to do it, I wanted to tell you that every comment every criticism every suggestion are really important for us but our goal is to do in so that you have spent a nice holiday and you have a good memory left. We thank you again and wish you many beautiful things, Best regards
Cristina Massalongo
Archival
10/10 Excellent
kimberly h.
16 Apr 2017
best family vacation ever
There was 9 of us 4 adults and 5 kids ages 12-16, 2 families and we rented the penthouse for 1 week. This is our last morning and as we pack up we are saying how much we have enjoyed our stay here..Alberto and Damien have been amazing and have gone beyond the call of duty to make our stay enjoyable. We have taken the bus into Porta Morales and Playa Del Carmen. We found this to be very easy and the locals were more than willing to point us in the right direction. I should also say this was our first experience with a rental and we will be sure to do it again.
kimberly h.
Stayed 7 nights in Mar 2017
Response from VrboOwner on 19 Jun 2023
Dear Kimberly
Thank you very much for the review you left us and sorry for the delay in answering, I really did not know where to answer after so much I have now found how to do it, I wanted to tell you that every comment every criticism every suggestion are really important for us but our goal is to do in so that you have spent a nice holiday and you have a good memory left. We thank you again and wish you many beautiful things, Best regards
Cristina Massalongo
Archival
10/10 Excellent
1 Nov 2012
perfect vacation
Dear Cristina & Alberto!
Your house is absolutely perfect for a great vacation. We had a wonderful time!!! We love your house, everything is very well kept. If we ever come back to Mexico we will defenitely stay at your beach house. Take care and hope to see you in the future.
Response from VrboOwner on 19 Jun 2023
I do not know how to thank you beautiful for me to receive a review like this, when our guests are happy we are happy, this is the main purpose, I thank you very much and I wish to all you the best things.!
Ciao Cristina & Alberto
Archival
10/10 Excellent
7 Apr 2010
Wonderful experience !!!
Cristina,
I'm sorry it has taken so long to write this to you but we have been so busy with the Holidays and work not to mention fighting off bad colds. We had a wonderful time in your beautiful home in Playa del Secreto! The pictures on your web site do not even come close to the amazing vistas and atmosphere we experienced. The white sand beach, the carribean colors of the water were so relaxing and your house was perfect for all of us. it was a wonderful vacation.
We are thinking of planning our next trip to stay again at Casa Chanty so we can see them in December when they come to visit so we have more time with your friends.
Thank you again! We'll be planning our next trip around March so we'll be in touch.
All our best to you.
Mark & Marci
Response from VrboOwner on 19 Jun 2023
I thank you infinitely for the wonderful review and I apologize for being late in responding I am really happy to read that you liked the house the location all this makes me very happy and proud of it.
Thanks for the time you have dedicated for write this wonderful review.
Best wishes Cristina
Archival
10/10 Excellent
13 Jan 2010
wonderful experience
I'm sorry it has taken so long to write this to you but we have been so busy with the Holidays and work not to mention fighting off bad colds. We had a wonderful time in your beautiful home in Playa del Secreto! The pictures on your web site do not even come close to the amazing vistas and atmosphere we experienced. The white sand beach, the carribean colors of the water were so relaxing and your house was perfect for all of us. it was a wonderful vacation.
We are thinking of planning our next trip to stay again at Casa Chanty so we can see them in December when they come to visit so we have more time with your friends.
Thank you again! We'll be planning our next trip around March so we'll be in touch.
all the best to you!!
About the host
Hosted by Cristina massalongo
of Italian origin live between Italy and Mexico since 1999, my husband and I have built these houses on this beautiful beach which we love, in the 2003 my husband currently live all year long in playa del secreto to personally assist our guests, we love Casa chanty and playa del secreto, and we are very happy because many of our clients have become friends and many of them return at Casa Chanty by year also in love with this beautiful place.this is a Perfect place for families and groups of friends
Why they chose this property
because in the riviera maya now the beaches are all quite chaotic and nearby other hotels this magnificent house , it is still located on a wonderful beach clean and not crowded, and this certainly offers a big advantage, being able to fully enjoy the place and the beach as being alone and really is a beautiful sensation. because in the riviera maya now the beaches are all quite chaotic this magnificent house and other nearby hotels, it is still located on a wonderful beach clean and not crowded, and this certainly offers a big advantage, being able to fully enjoy the place and the beach as being alone and really is a beautiful sensation, and at the same time if you want entertainment and nightlife only 10 minutes from the center of playa del carmen and 5 minutes from the center of Puerto morelos, and is a perfect location for excursions as it is halfway from all the major sites. we have customers in love with this location and the house who return year after year, and we are very happy for them. so we hope that you also have the opportunity to visit this beautiful place.
What makes this property unique
secluted beach, clean water , peaceful place , quiet and on site assistance 24 hours, "security"