Owner's Response: Christopher, thank you for your review. First, please accept our apologies regarding the outdoor areas of the property that you mentioned. This is the first time we are hearing your complaints. We schedule maintenance at the house and the items you mentioned are covered by those services. We regret that we did not know about these issues. I am surprised, however, to read these comments now in your review, several weeks after your stay, since the email you sent immediately after your stay said that you had a "great weekend" and that “the house was just as advertised." It is true that we provided a propane tank in the past - we have even previously provided the propane as a courtesy - but decided not to continue after the last tank disappeared. We list on the VRBO website an "outdoor grill" as an amenity, but we do not say that we provide the fuel. I was unable to respond personally to your call, but my brother has been handling many responsibilities, and was consistently responsive to you. When you contacted him about the tank, he gave you the same explanation and told you he could not confirm a reimbursement. You then told him you would purchase it anyway. I don't think it's fair for you as a guest to feel free to purchase whatever you want based on your interpretation of how amenities are described and then to demand a reimbursement, without the homeowner’s consent. That is an unreasonable standard. We also provide general kitchen supplies, but if there is something you feel you need that we do not have, does that mean you should be able to purchase it and force a reimbursement? The house amenities does say that we provide a grill, which we are happy to do. But learning that our tank had disappeared, we decided not to continue to provide one. I think that is my right to decide. As I mentioned in my response to you several weeks ago (immediately after you emailed me), I apologize for not being able to provide a reimbursement and you are welcome to take your tank at any time. As for the security camera in the foyer, we apologize for any inconvenience and we have removed it. But, the security camera was in no way similar to having a camera in your hotel room. The security camera sat in the foyer of the house and pointed directly at the front door. I wish you would have said something before or during your stay about your discomfort. We would have simply told you to unplug it. Thank you again and we are glad you enjoyed your stay!