The place was very nice and the owners very polite. But the reason we rated it a 3 is because at least 3 times we didn't have hot water. We left and stayed at a hotel. Another time the water pipes busted. Also, the location was very inconvenient for us. It does not tell you the cottage is located at the top of Turnball Canyon which is a steep drive going up and it rakes awhile to get there. The scenery is fantastic since it is located up a high hill over looking the city. We were in the city because we were getting married and had a lot to do so driving back up and down was an inconvenience. Not only that but there was a fire on Turnball Canyon which we passed right by it on the drive up. I lived near there in 1989 and the entire hill burned including homes. We packed up and left the back way since they closed the entrance to the hill. We stayed at a hotel, again, with our dogs. It was scary. We were not going to take a chance that the entire hill could burn. Planes had to drop water on the hill because regurlar fire trucks could not put out the fire.
Manager's Response:
George and Irma, we're glad to hear you enjoyed your stay overall, but are sorry to hear certain aspects fell short. We understand the homeowner went above and beyond to assist with the issues you experienced, including allowing you to use another vacation rental's bathroom. Additionally, the fire was far from the home and didn't affect any of the nearby neighborhoods. As evident in other reviews, past guests have only had wonderful things to say about their stay and we are confident this home will continue to host satisfied guests! Best, the Evolve Team