4/10 (不満)
Cynthia M.
2024 年 11 月 12 日
良かった点 : チェックイン、ロケーション
気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ
Disappointing
The property was in a good location, has a good layout for six adults, and clearly has potential to be a great vacation rental. However, we found the property lacked cleanliness and the amenities were substandard with unclean eating utensils; crockery with stuck on food; food debris in the flatware drawer;
insufficient silverware for a party of six; insufficient clothes hangers that were broken or of low quality (had to buy hangers for our clothing); ironing board was present but iron could not be found; containers for shampoo, conditioner and body wash were all empty in en-suite shower (had to buy toiletries); no toilet tissue or kitchen towels were supplied (had to buy toilet tissue, kitchen towels and sponges); used worn-out disposable slippers were found in the closet; pillows in bedrooms were past their wear date and need to be replaced given the odor ( could not use the pillows!).
We emailed the owner/manager about our concerns but received no response.
We travelled a great distance from the UK and the US but would not have rented this property, had we been aware of the conditions stated above.
We suggest VRBO remove this property from its site until owner corrects these deficiencies.
Cynthia M.
2024 年 10 月に 8 泊滞在
