2/10 Terrible
Laren K.
Oct 10, 2023
Liked: Check-in, location
Disliked: Cleanliness, communication, listing accuracy
Unbelievable
I was beyond disappointed to have selected a home of this price to find the conditions upon arrival. I was told linen was included in the rental fee but was charged an additional $300 fee. The home was filthy upon arrival. Hair and dirt all over the staircase, sand all over the steps to entrance of home, dishwasher was full of water and the top rack was broken, kitchen chair was broken,the beds were horrible, furniture was dated and dirty with stains' the floors were sticky and visibly dirty, the master shower was covered in black mold, hot tub was below water level with sand present, backyard was full of broken and rusted lawn furniture, used charcoal was left in the grill, yard was unkept and grass was high, trash can in kitchen had something that looked and smelled like vomit DUST for days everywhere, large palmetto bugs were present and the list goes on. We called multiple times and the answering staff was rude at Dunes Realty. Housekeeping had to come back out and cleaned again. Grass was cut 2 days later. It was beyond the worst rental experience on VRBO. We left early and will NEVER return $3000 wasted.
Laren K.
Stayed 11 nights in Sep 2023
