Chalet, 2 Bedrooms, 2 Bathrooms, (Sleeps 4)
- 65% refund (minus the service fee) if you cancel at least 42 days before check-in.
- 50% refund (minus the service fee) if you cancel at least 30 days before check-in.
- No refund if you cancel less than 30 days before check-in.
Damage and incidentals
You will be responsible for any damage to the rental property caused by you or your party during your stay.
Max guests: 4 (sleeps up to 4 adults)
Minimum age of primary renter: 18
The very cosy and new house is located quietly and a 5 minutes walk to the cente ...
The very cosy and new house is located quietly and a 5 minutes walk to the center of Mauterndorf with a view onto the mountains. The great ski area is close by. Not only because of the house but also very friendly landlords we already enjoyed two great weeks and would love to book a third time.
Expected a nice quiet vacation at a beautiful scenic site, ended up next to a construction site
The property was advertised as "quiet location at the edge of the pleasant village of Mauterndorf". The pictures in the ad show exactly that, and that's what we were looking for, paid for and expected.
We have been driving up to the Chalet and got shocked by a new apartment house construction literally next door of the chalet we rented (about 5m from the terrace of the property and a huge crane in front). Would have been nice to at least give us a heads up in advance by the owners and giving us the possibility to reconsider giving the circumstances. But there was no way out at this point. We called Belvilla Holiday Homes, guess that's the property management to express our disappointment and figure out our options. They told us we have to pay an additional 350 € to consider a change and having them look for another property, cancelling which was no option since we needed an immediate place to stay would have even been more costly due to penalty payment. So there was no other option than to stay. Well we got used to the view of the construction in front of our nose, despite having paid for a beautiful view, but that was not the main issue at the end. Every morning of our stay at about 6.30am the construction noise started. It was loud, we had to leave early to do things and they normally worked till 8pm at night. They also worked on the weekend, so no break for us during our week stay.
It was definitely not the relaxed vacation we were all hoping for, if you have to leave the property you paid for to find peace somewhere else. Some sort of compensation for the circumstances we had to deal with would have been nice, but wasn't even offered, basically we were left paying full price for a significantly downgraded rental property.
We are giving the 2 stars for the actual house which was in great condition as advertised, but of course couldn't make up for the other major issue we experienced.
Wir haben den Aufenthalt im Chalet sehr genossen - alles ist ganz neu und geschm ...
Wir haben den Aufenthalt im Chalet sehr genossen - alles ist ganz neu und geschmackvoll eingerichtet mit viel hellem Holz. Im Wohnzimmer gibt es neben der Esstisch-Gruppe auch eine bequeme Sitzecke und sogar einen Schwedenofen, den wir gerne eingeheizt haben und was es abends besonders gemütlich gemacht hat. Der schöne Ausblick aus den 4 Fenstern des Wohnzimmers auf die Schneefelder ringsum (das Chalet steht noch relativ frei), auf das kleine Kircherl und die Berge in der Ferne ist wunderbar! Die zwei identen Schlafzimmer im 1. Stock haben beide Balkon und jeweils ein eigenes Bad, was sehr angenehm war. Es gibt im Chalet 3 WCs (2 oben, 1 im Erdgeschoß) - echter Luxus bei 4 Erwachsenen! Die Küche ist mit Backofen, Mikrowelle, Geschirrspüler und Filter-Kaffeemaschine auch sehr gut ausgestattet (kleine Anmerkung für jene, die gerne selbst kochen es waren keinerlei Nahrungsmittel vorrätig außer einem Salz- und Pfefferstreuer und etwas Zucker). Wir kommen gerne wieder!
Belvilla Holiday Rentals
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