トラステヴェレリパテラス、テラス付きアパートメント

Thank you for your feedback and for highlighting that you found the apartment clean and spacious. We are very sorry that the noise you experienced during your stay disturbed your sleep. We fully understand how frustrating this can be, particularly when travelling with family. We would, however, like to clarify a couple of points for future guests reading this review. There are no bars or restaurants directly below the street-facing bedroom windows. The businesses immediately beneath the apartment are a record shop and a leather goods store, both of which close in the early evening. There are, of course, bars and restaurants elsewhere along the street and throughout Trastevere. Your stay took place over on a weekend of August, during an exceptionally hot period in Rome. Trastevere is one of the city’s most central and lively historic neighbourhoods, and on summer weekends people often remain outdoors until late, particularly when temperatures during the day are very high. While we cannot know exactly where the noise you heard that night originated, it is quite possible that much of it came from people gathered in the street and unfortunately the behaviour of people in public streets is, of course, outside the control of the property. We would also like to offer a different perspective on the suggestion that the apartment is not suitable for families. We regularly welcome families and have done so for many years. Some specifically choose this area because they are visiting children studying at American universities and international academic institutions in and around Trastevere, while many others simply appreciate being able to stay within walking distance of much of historic Rome. Trastevere is undoubtedly a lively neighbourhood, and guests seeking an especially quiet or residential environment may prefer a different area of the city. Our experience over many years of regularly welcoming families has been very different. Regarding the early-morning street cleaning mentioned in the review, this is a municipal public service carried out independently by the city and is entirely outside the control of the property. Thank you again for staying with us and for sharing your experience.