東クオーグの真新しい見事な家

Thank you for your feedback. We’re sorry to hear that your stay did not meet your expectations. We would like to clarify a few points for accuracy. The bedroom layout, including the open style room mentioned, is clearly described in our listing and shown in the photos so guests can make informed decisions prior to booking. The indoor pool waterfall feature is fully operational. We did not receive any communication from you during your stay regarding concerns, and we would have been happy to assist promptly had we been made aware. We encourage guests to reach out while on site so any issues can be addressed quickly and effectively. Regarding the hot tub, it was serviced during your stay to ensure proper cleanliness and safe operation. We understand this may have temporarily affected usage and appreciate your patience. We take pride in providing an accurate listing and a high quality experience, and we stand by the information presented. Thank you again for your stay.