100% refund if canceled at least 30 days before arrival date. 50% refund if canceled at least 14 days before arrival date.
Good property for our dog
We were thank full that we were could enter the property early, sadly the shower head in second bathroom would not stay up, heater in one bedroom fan did not work, remote for dvd broken, tv and heater in lounge should come with instruction, also reading the info book at the house there was no torches as stated, also cobwebs in kitchen, apart from that the house is in a great location and very dog friendly
Thanks for your valuable feedback Debbie We are glad that Bella Vista was such a convenient location for your holiday. It does have a big secure backyard so your dog has plenty of space to run around. We are sorry we encountered some maintenance issues during your stay. Based on your feedback we will review these issues to ensure future guests' stay is more comfortable. We encourage guests to contact office at any time during their stay as we have a maintenance crew who can visit the property to rectify any issues. Thank you for staying with us and we hope you will consider staying with us again in the future.
comfortable holiday home in a terrific location. great place for a dog
Thanks for taking the time to review Bella Vista! We are glad you and your dog enjoyed the property and we hope to see you back on day.
The house was in a great position and very well set out, has everything in side the house you could want...the remote for the dvd did not work and we could only use a few channels, The grill over the stove was to dirty to use it. Outside I think they need railings on the front and back stairways. The back porch has heaps of bird poops and the bbq was so bad it needs replacing. It was also disappointing that there was no outside setting for such a great back garden.
I would go back and recommend if these things were fixed up.The 3 bedrooms have a fire in each room and one in the lounge also. But I think if you suffer from the heat this could be a problem as there is no aircon.
Thanks for reviewing Bella Vista. We are glad to hear that you had everything you needed to make your stay comfortable. Thanks for letting us know of a few minor issues that our maintenance crew can attend to. We have a maintenance team on hand that can usually fix the problem so it does not impact your stay. We hope you will consider staying again.