THE ZOO-Midcentury Modern Meets Rustic, Dog Friendly Farmhouse - 2 MI FROM TOWN

In follow up, I apologize for your unpleasant stay. I did not receive a text, email or call during your 3-night/4- day stay and assumed all was well. Let's break this down in order of relevance and importance. For the record, there are no and were no roaches at THE ZOO. It would seem this would be the first of one's complaints yet it's mentioned as an afterthought in this submitted review, but was never mentioned in your long email you sent two days after your stay. For the record the house has been dormant since October, stood unheated through the winter and I have been told by VandenBerg pest control roaches cannot survive extreme cold and need water to boot. With the tick season on us, it could have been a tick or cricket brought in on one of your two dogs or a pant leg. As for the mice, THE ZOO is a 70 year old farmhouse in the country with its share number of cracks and crevices for mice to enter and hide. The pest people will be shoring up their entries to assure future guests won't have to experience what you endured. I sincerely apologize for this as it might have frightened your kids, especially your daughter. The few/several/many hornets, bees and yellowjackets and/or wasps you killed will also be treated for in the spring they look for places to build their nests often in the peaks of homes and they especially like old wooden homes. As for the cleanliness of the dishes and silverware, this is inexcusable and unacceptable and we will be retaining a new cleaning service that we will watch over closely. Funny thing with the silverware is that is indeed real silver (or silverplated anyway). I went online and found my garage sale find is worth hundreds. I plan to replace it with everyday stainless steel so kids won't fret over tarnished sliver (see photo). The screens mentioned lined up against the wall below the windows are a do it yourself kind. There should have been a screwdriver on the ledge in which you from the inside turn the screw a half turn, pop out the window, insert the screen, then turn the screw a half a turn to lock it in place (see photos). As I recall, it was warm only one day so screens were not needed. As for the grill, we had 2 tossed and neglected to replace for the season. I apologize for your disappointment. I am thankful for your criticisms and am upping my game in making THE ZOO the place we both know it could be. And yes, the location, proximity to town and space makes THE ZOO a great place to be.