ディズニーから5分の美しい家族向けの家

Thank you for renting our vacation home. We are glad you enjoyed your vacation.

Thank you and please come back soon.

Cindya thanks again for staying at our house it was a pleasure hosting you and your love ones. Please come back soon.

Amy, we are happy to know that you and your family had a great time at our home. We tried reaching out a few times to see how your trip was going but were unsuccessful in doing so. We always reach out to our guest upon arrival, in the middle of their stay as well as at the end of their stay just to check in to see how everyone is doing and to see if anything was needed. We regret that we were not able to do so here but are glad everyone enjoyed themselves and their holidays as well as following house rules and taking care of our property. We will rent to Amy and their family again.

Thank you so much glad everything was to your liking

Thank you for booking our home and we are happy that you enjoyed it.

Thank you and glad the kids enjoyed themselves. Please come back soon.

Good Evening Mr. CJ, It was truly a pleasure hosting you and your loved ones. We are delighted to know that everything was to your liking and that your family enjoyed themselves to the fullest. It’s also wonderful to hear that the home provided the space and comfort you needed for your stay. Thank you for taking such great care of our property and for being so communicative and responsive throughout the process — it is greatly appreciated. We welcome you and your family back anytime with open arms. Before booking your next stay, please feel free to send us an email in advance so we can extend a special return guest discount. Blessings always.

Paul it was a pleasure hosting you we hope to host you and your love ones again. Happy holidays

Thank you so much for your kinds words and thank you for booking our property. We look forward to hosting you and your family and friends for many years to come.

Greetings Barb thank you so much for staying at our vacation home. We appreciate you choosing us and we would like to welcome you back with open arms.

Michelle thank you so much for booking with Us and we look forward to hosting you and your family again. As it relates to the pots we will definitely take that into consideration for larger family.

Greetings Mr. Nusbaum, Thanks for leaving us a review and we were happy to host you and your family. As it relates to the game room inside of the garage not having AC we will address that with our team. Thanks again and we hope to see you soon.

Greetings Kristen and thanks once more for booking our vacation home. We are glad that everything was to your liking and we invite you and your family to come back soon.

Glad you enjoyed your vacation it was a pleasure hosting you.

Diego thank you so much for staying at our home. Thank you for your kind words and we hope to host you back soon. We are glad that your wedding was a success and congratulations again to you and your bride.

Maria we would love to host you and your love ones again. We appreciate your kind words and thank you so much for taking care of our home. We highly recommend Maria to anyone who wants to rent their home to someone who is reliable, responsible, and respectful.

Greetings Travis and thank you so much for the review. We are glad that everything is to your liking and that you enjoyed all the amenities that this property brings. As it relates to air temperature we will have our management team address that immediately. Thanks again.

Blondine thank you so much for leaving a review and thanks for renting our vacation resort home. Somebody came in and fix the pool heat everything up and running.

Greetings Stephanie and thank you so much for your review. First, we must thank you for staying at our vacation home and we welcome you back with open arms. We hope you and your family have a great time. Now let’s address your concerns. The broken furniture was the outside furniture for the pool deck. We have the newly purchased furniture sitting in the garage that was waiting for someone to assemble unfortunately we could not get anyone there to do it fast enough before your trip ends because it was scheduled for the week of March 20th when the home is cleared. We know it would be nice for that to be done during your stay we tried but as you stated our management company was not moving fast enough to assist in that regard. The good news with our renovated backyard all outside furniture has been upgraded and switched out. As far as broken appliances we are not aware of that and neither did we discuss any appliances being broken but if that is the case whatever is broken will be fixed or replaced immediately. In regards to the bbq grill bbq grills are rented through our management team Jeeves and brokered through a third-party company. Stephanie rented a three-burner grill that was delivered on time. Stephanie requested a bigger grill because of the size of her family. We facilitate that for Stephanie took a little longer than we both wanted but a four-burner grill was delivered before the end of Stephanie's stay. Great family great guest will definitely rent to them again communication was great and overall Stephanie and her family were awesome. Definitely when you are back next time we transform the entire backyard, do upgrades, and changed out old furniture for new. Stephanie thanks again for booking our vacation home.

Happy 10 year again and thank you for booking our rental home.

Brad thanks for leaving a review. As it relates to the house being hot and the AC is broken. We are sorry that the AC got broken during your stay but unfortunately, we have no control over the AC being broken. What did we do after it was reported to us that AC was broken?! We immediately got our service team out to replace the AC unit. In regards to the AC being too small for the house that is simply not true and false and is misleading for you to say that. All the homes in Encore are uniform and coded. They are all built and equipped the same way. The house does not need more than one AC unit nor is it recommended. We have not had anyone complaint about the house being hot so it simply means that we had an emergency out of our control and that is the AC being broken.

Greetings Corrina, We are glad to know that we were able to meet your expectations. It was a pleasure hosting you and your family. We would love to have you back. Thank you so much for your kind words Corrina. Please come back soon.

Again we would like to thank Mrs. James for booking our property. As it relates to the cable not working and the pool being dirty this is the first time this is being brought to our attention and that is when Mrs. James left us a review. At time of check-in a booklet with our management team phone number and email address is provided leading up to check-in. The pool is being maintained three times per week by our HOA, never had any issues before but we will make sure we bring these issues to our management company just to make sure that we are offering the best service to our customers. Mrs. James mentioned that “ The owner of the property is deceptive and didn’t charge for the property as it listed “. We have no knowledge of Mrs. James claims as this property was purchased in September of 2022 and Mrs. James had booked the property prior to us taking over. Mrs. James was also charged for damages to the property which was brought to our attention by our management company after her departure, which was also brought to her attention. We apologized for any inconvenience you had, if the issues were brought to our attention during your visit it would’ve been taking care of promptly.