Palatial Property Pairs Pool, Pickleball, Piano, Ping Pong, Hot Tub and Panoramic Views
Welcome to Mountain Trail Retreat, professionally managed by iTrip Austin. Perched among the rolling hills overlooking Lake Travis, this spacious retreat offers breathtaking views, multiple gathering spaces, a private pool, pickleball court, ping pong table and a hot tub—making it the perfect destination for family vacations, group getaways, and reunions.
The home's unique two-level layout provides plenty of space for everyone to spread out. The upper level features the main living areas, while the lower level is ideal for kids, teens, or additional families traveling together.
Upstairs Living Area
The main floor welcomes you with an open-concept living space centered around spectacular Lake Travis views. The fully equipped gourmet kitchen offers abundant counter space, modern appliances, and everything needed to prepare meals for your group. Gather around the dining table overlooking the lake or enjoy morning coffee on the expansive covered deck surrounded by the beauty of the Texas Hill Country.
The primary suite features stunning lake views, a king-size bed, Smart TV, direct deck access, and an ensuite bathroom with a deep soaking tub, walk-in shower, and treetop views. A second upstairs bedroom offers a comfortable full-size bed and Smart TV. The upstairs area has 2 bathrooms.
Downstairs Living Area
The lower level is designed for fun and flexibility, featuring a second fully equipped kitchen, full-size washer and dryer, game room with ping pong table, Smart TV, comfortable seating, and access to a covered patio. With multiple sleeping areas and bathrooms, this level is perfect for larger groups and families traveling with children. The downstairs area has 2 bathrooms.
Outdoor Amenities
The outdoor spaces are what truly make Mountain Trail Retreat special. Enjoy panoramic Hill Country and Lake Travis views while relaxing in the brand-new hot tub, take a dip in the large private pool, challenge friends to a game of pickleball, fire up the gas grill for an evening cookout, or simply unwind on one of the covered decks while taking in the peaceful surroundings.
Amenities
- Large private pool (open April through October)
- Hot tub with scenic Hill Country views
- Private pickleball court
- Gas BBQ grill
- Ping pong table
- Piano
- Multiple covered decks and outdoor seating
- Lake Travis views
- Smart TVs throughout the home
- Two fully equipped kitchens
- Full-size washer and dryer
Sleeping Arrangements
Main Floor
Primary Suite
King bed
Ensuite bathroom with soaking tub and separate walk-in shower
Smart TV
Private deck access
Bedroom 2
Full bed
Smart TV
Lower Level
Bedroom 3
Full bed
Smart TV
Bedroom 4
Two full beds
Bedroom 5
Two sets of full-over-full bunk beds (sleeps up to 8)
One additional full bed
Bonus Room
Full-size Murphy bed
Smart TV
Important Note
Part of the charm of Mountain Trail Retreat is its location nestled among the trees and hills of the Texas Hill Country. Because of this natural setting, guests may occasionally encounter local wildlife or insects, including scorpions, despite regular professional pest control service. We ask guests to be mindful of the environment and understand that sightings of outdoor critters are a normal part of the Hill Country experience and are not grounds for refunds.
Policies & House Rules:
- Non-smoking residence; Smoking is strictly prohibited inside, but you can smoke outside.
- No Open Flames inside the home
- No loud parties or large events
- Must be at least 25 years old to reserve home
- No pets allowed
- For the safety of our guests, exterior property is under 24/7 video surveillance
Añade las fechas para ver los precios
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Si cancelas tu reserva, se aplicará la política de cancelación de tu propietario/a. De acuerdo con la normativa de la UE sobre los derechos del consumidor, los servicios de reserva de alojamiento no están sujetos al derecho de desistimiento.
Este alojamiento está gestionado por un propietario profesional. La prestación de servicios de alojamiento está vinculada a una actividad comercial, un negocio o una profesión.
Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
El propietario ha indicado que el alojamiento cuenta con un detector de monóxido de carbono.
El propietario ha indicado que el alojamiento cuenta con un detector de humo.
Entre los elementos de seguridad de este alojamiento, se incluye lo siguiente: extintor.
Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
Información sobre la zona
Austin
Esta casa de vacaciones se encuentra en el barrio Lower Basin Lake Travis de Austin, en un lago. Si quieres sumergirte en la belleza natural de la región, acércate a Lake Travis o a Lago Austin. Parque acuático Volente Beach y Main Event Entertainment también merecen la pena. Descubre todas las actividades acuáticas que podrás hacer en la zona, como pesca o natación; además, tendrás ocasión de disfrutar de la naturaleza al aire libre con opciones como el senderismo.
beach near Comanche Trail - A 8 min a pie - 0.7 km
beach near Hippie Hollow Park - A 10 min a pie - 0.9 km
Parque Windy Point - A 14 min a pie - 1.2 km
Windy Point - A 3 min en coche - 1.9 km
Cómo moverse por la zona
Estación de tren Austin: 25 min en coche
Aeropuerto Internacional de Austin - Bergstrom (AUS): a 36 min en coche
Restaurantes
The Oasis on Lake Travis - A 5 min en coche
Chick-fil-A - A 7 min en coche
McDonald's - A 7 min en coche
Rudy's Country Store & Bar-B-Q - A 7 min en coche
Starbucks - A 7 min en coche
Preguntas frecuentes
¿En Palatial Property Pairs Pool, Pickleball, Piano, Ping Pong, Hot Tub and Panoramic Views hay piscina?
Sí, este alojamiento cuenta con una piscina.
¿Cuánto cuesta alojarse en Palatial Property Pairs Pool, Pickleball, Piano, Ping Pong, Hot Tub and Panoramic Views?
A fecha de 10 de jul de 2026, los precios encontrados para una estancia de una noche y dos adultos en Palatial Property Pairs Pool, Pickleball, Piano, Ping Pong, Hot Tub and Panoramic Views el 18 de ago de 2026 son de al menos 917 €, tasas e impuestos incluidos. El precio se basa en la tarifa por noche más barata encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.
¿En Palatial Property Pairs Pool, Pickleball, Piano, Ping Pong, Hot Tub and Panoramic Views se aceptan mascotas?
No, este alojamiento no admite mascotas.
¿Cuál es el precio del aparcamiento en Palatial Property Pairs Pool, Pickleball, Piano, Ping Pong, Hot Tub and Panoramic Views?
El alojamiento cuenta con estacionamiento propio.
¿A qué hora se realiza la entrada en Palatial Property Pairs Pool, Pickleball, Piano, Ping Pong, Hot Tub and Panoramic Views?
Hora de inicio del registro de entrada: 16:00.
¿A qué hora se realiza la salida en Palatial Property Pairs Pool, Pickleball, Piano, Ping Pong, Hot Tub and Panoramic Views?
La salida se realiza a las 10:00.
¿Dónde se encuentra Palatial Property Pairs Pool, Pickleball, Piano, Ping Pong, Hot Tub and Panoramic Views?
Esta casa de vacaciones de la zona de Lower Basin Lake Travis se sitúa a menos de 2 kilómetros de Colorado River y Lake Travis. Parque Windy Point y Windy Point también están a menos de 2 kilómetros.
Comentarios
9,0
Impresionante
Los comentarios se muestran en orden cronológico, están sujetos a un proceso de moderación y se han verificado a menos que se indique lo contrario.
24 comentarios de un total de 37 con una puntuación de 10 - Excelente
10 - Excelente
24
8 comentarios de un total de 37 con una puntuación de 8 - Bueno
8 - Bueno
8
3 comentarios de un total de 37 con una puntuación de 6 - Normal
6 - Normal
3
2 comentarios de un total de 37 con una puntuación de 4 - Mediocre
4 - Mediocre
2
0 comentarios de un total de 37 con una puntuación de 2 - Horrible
2 - Horrible
0
8,4/10
Limpieza
9,4/10
Llegada
9,4/10
Comunicación
10/10
Ubicación
9,0/10
Precisión del anuncio
Comentarios
Verificado
10/10 Excelente
Leah B.
7 de mar de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Excellent property & stay
Excellent property. The listing is accurate and the host was very responsive. We had a great stay and loved the large deck with such a beautiful view!
Leah B.
Se alojó 2 noches en febrero de 2025
Respuesta de VrboOwner el 29 de mar de 2025
Thank you for your wonderful review, Leah! We’re thrilled to hear that you enjoyed your stay at Mountain Trail Retreat and found the listing to be accurate. It’s great to know that you loved the large deck and the beautiful view it offers. We’re also glad that our responsiveness met your expectations. We hope to welcome you back for another fantastic visit in the future. - the team at iTrip Austin
Verificado
10/10 Excelente
Adam W.
13 de sept de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great Place!
Great house and great view
Adam W.
Se alojó 2 noches en agosto de 2024
Respuesta de VrboOwner el 13 de sept de 2024
Thank you for your fantastic review! We’re delighted to hear that you had such a great experience at Mountain Trail. It was our pleasure to host you, and we’re happy you enjoyed the house and the neighborhood. Your recommendation means a lot to us! - the team at iTrip Austin
Verificado
10/10 Excelente
Ali W.
11 de ago de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great stay for large groups
The property was great for a large group of friends, great location near Oasis and Lake Travis. Beautiful views and great communication with host.
Ali W.
Se alojó 2 noches en agosto de 2024
Respuesta de VrboOwner el 13 de ago de 2024
Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay at The Mountain Trail Retreat. It was a pleasure hosting you, and we’re glad you found the place clean, comfortable, and conveniently located. We strive to make every guest's experience a memorable one, and your kind words mean a lot to us. - the team at iTrip Austin
Verificado
10/10 Excelente
Jamie B.
19 de mar de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Girls Trip.
Great host and house. Beautiful view.
Jamie B.
Se alojó 3 noches en marzo de 2025
Respuesta de VrboOwner el 29 de mar de 2025
Thank you for your kind words, Jamie. We’re delighted to hear that you enjoyed your stay at the Mountain Trail Retreat and appreciated the beautiful view. We hope to have the pleasure of hosting you again for another great stay in the future! - the team at iTrip Austin
Verificado
10/10 Excelente
Ian S.
13 de jul de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great Stay With Friends
Overall, our group had a great time. The location is fantastic and there is plenty to do on the property. I would recommend this property to anyone interested in staying near Lake Travis.
Ian S.
Se alojó 3 noches en julio de 2024
Respuesta de VrboOwner el 13 de jul de 2024
Thank you for your fantastic review! We’re delighted to hear that you had such a great experience at Mountain Trail. It was our pleasure to host you, and we’re happy you enjoyed all the amenities the house has to offer. Your recommendation means a lot to us!
Verificado
8/10 Bueno
Ashley K.
17 de ago de 2025
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Check-in was seamless and we were wowed by the views and beautiful home. The kitchen lacked some basic essentials: minimal utensils, and no baking sheet or grill pan or mixing bowls.
Ashley K.
Se alojó 5 noches en julio de 2025
Respuesta de VrboOwner el 20 de ago de 2025
We’re thrilled to hear that you were wowed by the views and found the check-in process seamless at Mountain Trail Retreat! We appreciate your feedback regarding the kitchen essentials and we have ordered new silverware, pots and pans and baking sheet to ensure future guests will have adequate kitchen utensils. Thank you for choosing to stay with us, and we hope to welcome you back for another visit!
Verificado
8/10 Bueno
Tyler C.
1 de jul de 2024
Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio
Great House and Location
Booked this house for an impromptu guys weekend. The house house and it's amenities were perfect. Plenty of bed space and the outdoor area around the pool was perfect
Tyler C.
Se alojó 2 noches en junio de 2024
Respuesta de VrboOwner el 5 de jul de 2024
Thank you so much for your good review! We are thrilled to hear that you enjoyed your stay at Mountain Trail Retreat. It was a pleasure hosting you, and we’re glad you found the place clean, comfortable, and conveniently located. We strive to make every guest's experience a memorable one, and your kind words mean a lot to us.
Verificado
10/10 Excelente
Ziad A.
3 de ago de 2020
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Very nice
We really enjoyed it. House was spacious and the view was fantastic.
Ziad A.
Se alojó 4 noches en julio de 2020
Respuesta de VrboOwner el 8 de jul de 2023
Thank you for taking the time to leave this review, we are glad you enjoyed your stay at Mountain Trail!
Verificado
10/10 Excelente
Matt P.
13 de jun de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Perfect retreat
The house was amazing. The pictures do not do it justice. Gorgeous view on the back patio. Truly a beautiful gem in the beautiful hills of Austin
Matt P.
Se alojó 2 noches en junio de 2024
Respuesta de VrboOwner el 14 de jun de 2024
Thank you for your fantastic review! We’re delighted to hear that you had such a great experience at Mountain Trail. It was our pleasure to host you, and we’re happy you enjoyed the house and the neighborhood. Your recommendation means a lot to us!
Verificado
8/10 Bueno
Alexis and Rohan
10 de abr de 2025
Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio
Nice Austin Stay - Minor Issues
The place was as advertised and really well cleaned and prepared for guests. Plenty of room for many cars to park and plenty of beds for people. The pool was supposed to be ready but wasn't, and the property manager never responded to multiple outreach attempts; though they did respond quickly when we asked a question before our stay. All in all, a great place to stay on Lake Travis.
Alexis and Rohan
Se alojó 3 noches en abril de 2025
Respuesta de VrboOwner el 29 de abr de 2025
We’re glad to hear that you found the Mountain Trail Retreat to be as advertised, well-cleaned, and prepared for guests. It’s nice to know that you appreciated the ample parking and the availability of plenty of beds. We apologize for the inconvenience you experienced with the pool. The pool cleaner broke his arm so we had to have someone else clean the pool during your stay. We always have the pool professionally cleaned so this was an unusual situation. We appreciate your understanding and are glad to know that you still found it to be a great place to stay on Lake Travis.
Verificado
8/10 Bueno
kevin q.
27 de mar de 2024
Aspectos positivos: Llegada, comunicación y ubicación
Reunion
Could be updated but worked great for our group!!
kevin q.
Se alojó 3 noches en marzo de 2024
Verificado
10/10 Excelente
Angelique B.
29 de jul de 2024
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Spectacular reunion
We had a wonderful time at this home for a 30 year friend reunion! There was plenty of space, beds, privacy, and the best part for us was the outdoor patio with the most beautiful view! The home was so quiet, people could sleep and couldn't hear us laughing and having coffee on the porch. We used all the amenities but couldn't find the pickleball equipment (it was in the dining room, lol). We swam during the day and enjoyed the hot tub at night. The place was perfect for us, slightly dated but we didn't mind. The management was so responsive and accommodating as we had several questions. We recommend for your large group!
Angelique B.
Se alojó 2 noches en julio de 2024
Respuesta de VrboOwner el 29 de jul de 2024
Thank you for your fantastic review! We’re delighted to hear that you had such a great experience at Mountain Trail. It was our pleasure to host you, and we’re happy you enjoyed the house and the amenities. Your recommendation means a lot to us!
Verificado
6/10 Normal
Cedrick A.
26 de mar de 2021
Aspectos positivos: Comunicación y ubicación
Aspectos negativos: Llegada
I give it a 5 stars on views
Overall place was nice with incredible views only problem the stoves wasn’t working we had to go downstairs to cook and bring food back upstairs but I made a call and maintenance can right out had a problem with neighbors said the music was to loud but it really wasn’t so didn’t understand that but overall Stay I will recommend to anyone just be super careful on the noise
Cedrick A.
Se alojó 3 noches en marzo de 2021
Respuesta de VrboOwner el 8 de jul de 2023
HI Cedrick,
Thank you for taking the time to leave this review. We are surprised by the 3-star review, but appreciate the opportunity to respond. The stove top to the upstairs oven has a magnetic puck that needs to be placed on the stovetop in order for it to work properly. When you reported the issue, we were there within 30 minutes to address the issue. Regarding the noise, as all of our communication indicates (as well as the guest book onsite), the home is in a residential neighborhood and quiet hours do need to be observed. We received a call from the neighbors after midnight, so that is when we reached out asking your group to turn down the music.
Again, we appreciate the opportunity to respond, and we hope you enjoyed your stay.
Verificado
8/10 Bueno
Chris U.
1 de jul de 2025
Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio
Beautiful View, but not super clean
This place has a great view of the lake! It really does have the potential to be a spectacular place to crash for the weekend. I still would recommend staying here if the level of cleaning and prep was stepped up. The pool towels and bath towels were set up nicely on each bed and the host was available all weekend and responded relatively quick. The only downsides I encountered were the pool (although said to have been cleaned) had a bunch of sand in it, there was mold on some beer cases that were left in the kitchen cabinets, some rat poop in one of the kitchen drawers, the hottub water level was low when we got there which effected the jets, the smoke detectors were missing ( which we didn’t mind because the smoke from cooking would have set it off probably), the grill outside had a bunch of rust on one of the grates sections, and the fridge was a little dirty upon arrival (nothing terrible though), the outdoor trash bins were still full when we got there so we had to put our trash on the ground next to it. They did leave us a complimentary bag of ice which was nice.
Chris U.
Se alojó 2 noches en junio de 2025
Respuesta de VrboOwner el 4 de jul de 2025
Thank you for your detailed feedback—we’re glad you enjoyed the beautiful lake view and found the home to have great potential for a relaxing weekend. We also appreciate you acknowledging the towel setup and our responsiveness throughout your stay.
We’re genuinely sorry to hear about the areas that didn’t meet expectations. Please know that we take your concerns seriously and have already taken steps to address them. We are in the process of installing all new smoke detectors throughout the home for added safety and peace of mind. Additionally, we’ve scheduled a thorough pest control inspection of the entire property to ensure cleanliness and prevent any future issues.
We’ve also followed up with our cleaning and maintenance teams to reinforce our standards, including addressing the hot tub water level, grill condition, fridge cleaning, and ensuring trash bins are fully emptied before new guests arrive.
Thank you again for your feedback—it helps us improve, and we hope to have the opportunity to host you again in the future with a much-improved experience.
Verificado
4/10 Mediocre
Elizabeth S.
8 de dic de 2024
Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio
Aspectos negativos: Limpieza
Rough start that got better
We arrived at the property manager hurriedly cleaning the house--which was not clean. After a tough conversation, he admitted he had the house professionally cleaned before the homeowners decided to paint the house (how long before if they had time to paint??). I sympathize with the property manager that there was a miscommunication--and yet it is also his job to make sure the property is ready to go for the customers. After paying multiple thousands of dollars to stay here during Thanksgiving week for a special family reunion, I don't think it is absurd to ask for a clean place to stay. He offered to get the place professionally cleaned the next day, but we still had to sleep in it that night as is. My main issue is that he did not agree that it was reasonable to ask for a discount--which I did not understand was very disappointed by. I will say the property was fun to stay at (though a little run down), and we ended up having a great time playing pickleball and hanging out. Also, the property manager was responsive by message. Unfortunately, I did not think he handled the uncleanliness in a professional or respectful manner, and that will prevent me from recommended this place or this host.
Elizabeth S.
Se alojó 5 noches en noviembre de 2024
Respuesta de VrboOwner el 16 de dic de 2024
While we strive to provide an exceptional experience for all of our guests, Elizabeth’s review does not reflect the reality of our efforts during her stay. The property was thoroughly cleaned prior to her arrival, with spotless kitchen and bathrooms. However, there were some paint chips on the floor due to the house being painted after the initial cleaning. As soon as Elizabeth brought this to our attention, we immediately arranged and paid for professional cleaners to return the very next morning to address her concerns. Despite this, Elizabeth also demanded a substantial refund, which we felt was unreasonable given that we had already resolved the issue promptly. Additionally, her review does not acknowledge several accommodations we made to enhance her stay: we made an exception to keep the pool open for her in November (despite our typical closure in October), shipped brand-new pickleball paddles and balls for her use, and replaced a coffee pot that she accidentally broke the very next day—at no charge to her. We take guest feedback seriously and always aim to provide fair, responsive service. However, we cannot condone attempts to leverage reviews for refunds, which Elizabeth explicitly stated as her intention. We encourage future guests to reach out directly with any concerns during their stay, as we are always eager to make things right.
Verificado
4/10 Mediocre
Keisha K.
8 de ago de 2023
Aspectos positivos: Limpieza, llegada, ubicación y precisión del anuncio
Traumatized
Upon arrival my sister was meet by a couple that stated they had the property booked for the weekend. She was questioned about how we booked, who we booked through, how long ago we booked & they knew the owner. The lady came & sat on the porch as if she thought my sister was lying. It was just her and my nephew the rest of us hadn't arrived yet. About 15 minutes of the couple's arrival & interrogation of my sister they left. The house was very warm, this is Texas in the summer. When you know guest are arriving, please lower the thermostat. The rest of us arrived at the same time & decided to go outside to swim & cool off after unloading our stuff. Went out around 4:30 pm, at APPROXIMENTLY 6:00pm I get a text from the owner/company of a neighbor complaining about the noise level, extra guest & the "sound of a party" This took me by surprise, the house was booked for 10. It was only 10 of us there, outside swimming, talking, laughing & enjoying each other. No one was overly loud, not to mention it was DURING THE DAY! We were told if another complaint was made, we would be asked to leave without a refund. My family takes this trip EVERY YEAR in memory of our mother that passed away 13 years ago from cancer. After that my anxiety was through the roof. I spent the rest of my time making sure the noise level was low.1st night there, someone beat on the downstairs door as well as tuned the breaker off/on. I notified the owner, no response. The house needs to be updated badly.
Keisha K.
Se alojó 3 noches en agosto de 2023
Respuesta de VrboOwner el 9 de ago de 2023
We are glad to have the opportunity to respond to this review and provide some additional clarity.....
1. It's important to mention that we checked in on the guest throughout their stay and at no time, did she mention anything about someone showing up and making the claim that another group had rented the home - never, so we have no idea what she is referring to. It seems that if this had happened within 15 minutes of arrival, we would have been contacted immediately, yet there was never any mention of this.
2. Yes, we did contact the guest after we received noise complaints from the neighbors. While it was still daytime (6:30pm) when the complaint came through, our listing states clearly 'no parties', so the fact that we received a complaint due to noise is what prompted us to reach out to the guest and request that they be respectful of the neighbors, and yes, we did inform the guest that if we received additional complaints, that the guest may be asked to leave without refund.
3. There was nobody at the home flipping breakers
Unfortunately, we believe this review was left as retaliatory because they were contacted based on noise complaints.
Verificado
10/10 Excelente
David H.
16 de jun de 2026
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Loved the view of the lake. The pool and pickleball court made for a fun time!
David H.
Se alojó 2 noches en junio de 2026
De un sitio asociado
10/10 Excelente
21 de may de 2022
Awesome House
Loved the views from the deck and the pool as great. The home was very clean, lots of space, and close proximity to Lake Travis. Thoroughly enjoyed our stay.
Respuesta de VrboOwner el 8 de jul de 2023
HI Randall,
Thank you for taking the time to leave this review. We are so glad you enjoyed your stay and we'll look forward to having you back as our guest in the future. Thanks again and safe travels, The Team at iTrip Vacations
Verificado
10/10 Excelente
Matthew S.
29 de oct de 2021
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Smooth as possible
Everything went smoothly. Clean property and exactly as listed.
Matthew S.
Se alojó 3 noches en octubre de 2021
Verificado
8/10 Bueno
Drew P.
1 de jul de 2021
Aspectos positivos: Comunicación, ubicación y precisión del anuncio
Good weekend with friends
Had a good time. The property was as we expected and the view was spectacular!
Drew P.
Se alojó 2 noches en junio de 2021
Verificado
10/10 Excelente
Tim and Allie N.
6 de jun de 2021
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Great spot for friend reunion
This house was great. Good access to the lake, well equipped, and very much in line with the description. We really enjoyed our trip.
Tim and Allie N.
Se alojó 2 noches en junio de 2021
Verificado
10/10 Excelente
Tyler S.
25 de may de 2021
Aspectos positivos: Limpieza, llegada, comunicación, ubicación y precisión del anuncio
Wonderful views
Had a large group of friends for a reunion at this house. Plenty of space with an amazing view and a great hot tub pool and deck.
Tyler S.
Se alojó 4 noches en mayo de 2021
Respuesta de VrboOwner el 8 de jul de 2023
Hi Tyler,
Thank you for taking the time to leave this review - we are glad you enjoyed your stay and we hope to have you back as our guest in the future!
Thanks again,
Amy with iTrip
Verificado
6/10 Normal
Megan K.
6 de abr de 2021
Aspectos positivos: Llegada, comunicación, ubicación y precisión del anuncio
Updating Much Needed - 30th Birthday
I booked this house for my fiancé's 30th birthday and wish it was better upkept. It was the only house available so I had to book it regrettably. I read the negative reviews and thought maybe the property management would have taken these into account by the time we arrived, but they did not. Everything said in past reviews were still an issue. There was bath products and soap for our use but no bath towels in the entire house. We had to use pool towels that were in one bedroom downstairs (nothing upstairs). The house says to clean when you are finished, but there are almost no cleaning supplies to be used. There are two ovens, but only one worked. The hot tub was dirty when we arrived, so I asked it to be cleaned and although I was told it was cleaned again that evening, it did not happen. For the price of the house I would ABSOLUTELY look elsewhere. The house is much to expensive for what you get. The views are great and the balcony is awesome. It is unfortunate that the house is not kept up better.
Megan K.
Se alojó 2 noches en abril de 2021
Respuesta de VrboOwner el 8 de jul de 2023
Megan,
Thank you for taking the time to leave this (disappointing) review and fixing is the chance to respond.
It is unfortunate that guests are allowed to leave ‘retaliatory’ reviews, without any validation, as we believe this to be the case. The guest made this reservation almost 2 months in advance so to suggest she was forced to settle on this home, or that it was the only one available, is simply inaccurate . During the guest’s stay, received MULTIPLE complaints from the neighbors due to excessive noise after quiet hours (midnight - 8am), and the guest ignored our communication (phone calls, text messages and emails) reminding them of quiet hours. This home is in a neighborhood and quiet hours are mentioned multiple times in our communication with guests. The listing clearly states ‘no parties’.
While we do not leave towels sitting on the counter, of course there were bath towels in the home (in addition to the poll towels mentioned in this review). Towels are located in the cabinets of each of the bathrooms. I hope people reading this review will question why a host would leave pool towels but not bath towels and then realize something might be off about the review. Has we known you were unable to locate the towels, we would have tile you where to look (although it seems that most would have known to look in the cabinet). As the welcome book mentions, the upstairs stove has a magnetic puck that must be on the stove in order for it to work properly. As part of our inspection process prior to guest arrival, this is always confirmed so we know that both upstairs and downstairs ovens were working properly. On the day of arrival we received a text from the guest commenting on how beautiful the home is but did ask if we would send someone out to clean the hot tub - we were happy to do so, however if you leave the cover off when not in use, which they had, there will be pollen and leaves that end up in the hot tub, especially if it is windy, as it was during the guests stay. Check out instructions are minimal (take out trash, load and start dishwasher - dishwashing soap is provided) so we have no idea why the guest says she was instructed to clean and complained about there being no cleaning supplies.
We address all issues that are presented, de want our guests to have an enjoyable stay - unfortunately, if we don’t know of an issue, we are unable to correct the situation. We are sorry that this property did not meet your expectations.
iTrip Vacations
De un sitio asociado
10/10 Excelente
Scott
25 de mar de 2021
Beautiful Views
We enjoyed our stay at the house. Home was clean, comfortable, well-appointed, and just as the listing describes. iTrip was very responsive to our questions and provided outstanding service! Kids loved the basketball court and even thought it was too cold for the adults, the kids enjoyed the pool. Views from the top deck were spectacular. Will definitely be back this summer.
Scott
Respuesta de VrboOwner el 8 de jul de 2023
Hi Scott,
Thank you for taking the time to leave this review. We are so glad you and your family enjoyed your stay and we'll look forward to having you back as our guest in the future.
Thanks again and safe travels,
Amy with iTrip
Verificado
6/10 Normal
alan g.
19 de mar de 2021
Aspectos positivos: Llegada, comunicación y ubicación
This property could be much better.
Expansive, beautiful view of lake, large open well furnished living room, kitchen & patio, great half court basketball court & nice but frigid pool which would have been great if heated, nice but worn hot tub on patio. Beautiful artwork in house. Convenient location to lake. Some cleanliness & bathroom fixture issues on arrival. Broken bathtub faucet was fixed on our second day & burned shower lightbulb replaced then also.The few towels there were old & frayed. Some the bathroom mats were dirty. Nice outdoor grill but hasn’t been cleaned in along time. Much of property in need of repair . Would consider coming back if necessary upgrades made.
alan g.
Se alojó 4 noches en marzo de 2021
Respuesta de VrboOwner el 8 de jul de 2023
Alan, thank you for taking the time to leave this review, and giving us the opportunity to respond. To provide some clarification on your review...
1. The pool is not advertised as being heated. It's always nice to have a heated pool, however we hope you were not expecting the pool to be heated.
2. The hot tub cover was just replaced 2 months again, so we're unclear on what you mean by 'worn' hot tub.
3. The 'bathtub faucet' that you refer to was not broken, the cold water was not turned all the way up, so water pressure was low, however, as mentioned, we had someone there to address it on the same day it was reported, along with the light bulb in the shower. The BBQ grill is cleaned prior to every guest arrival. There will always be some residual 'grime', as the grill is not completely disassembled between guests.
You mention "much of property in need of repair" however there was no mention of anything beyond the bathtub water pressure and lightbulb that was brought to our attention during your stay. Had we known there were other issues, we certainly would have responded promptly, as we want all guests to enjoy their stay.
Again, thank you for the opportunity to respond,
Amy with iTrip
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