Beautiful Zen Spa Retreat in Venice Beach California- "A Rare Gem!"

Thank you Angela. You are a wonderful guest. I hope to see you on your next visit to Los Angeles!

Thank you Janice! It was wonderful having you and your family as our guests!

Thank you so much Margaret. We loved having you and your family and guest and hope that you will stay with us again!

Thank you for taking the time to share your feedback. We want to address a few specifics so future guests have accurate information about the home. All of our coffee equipment -the Keurig, the French press, and the Nespresso machine are cleaned between stays (the Keurig was also tested and sealed in plastic), with pods and supplies provided for guest use. Regarding the shower, the home includes a tub with a built-in shower as well as a separate walk-in accessible shower. During the property tour both options were shown and discussed, and you and your wife indicated the walk-in shower would be the one you planned to use. We'd also like to note that the reservation was booked for 2 guests. Before your announcement that there would be 3 additional guests, we asked that the reservation be updated to reflect the actual number of occupants. We were told the additional guests would only be staying one night, so we didn't require the booking to be amended for that short stay, but we did ask you to confirm in writing that it would be for 1 night only. They ultimately stayed two nights, and we received reports of a party during that time from our neighbors, which was not part of what was agreed upon. We always want our guests to feel comfortable raising concerns directly with us during a stay so we can resolve them in real time. We're happy to discuss this further if helpful.