Our stay was fantastic! We had two families staying together for the week, and having three bedrooms and three bathrooms was absolutely perfect for us.When we first arrived, we noticed the condo was pretty warm. We honestly just assumed the thermostat had been set high, but apparently the cleaning staff had already noticed there was an issue and reported it. Within about 10 minutes of us arriving, a maintenance technician was at our door! He wasn’t able to fix the problem himself, so they immediately contacted an HVAC company, who arrived about an hour later.What impressed me most was that we didn’t have to do a single thing. They had already noticed the problem, contacted maintenance, arranged for the HVAC company, and kept me updated through messages before we even realized there was actually an issue. I never had to reach out or ask what was going on.They were incredibly responsive and on top of everything, which made what could have been a frustrating situation completely easy and hassle-free. We had a wonderful week and would absolutely stay with them again!