Beach at 50 m, comfort - near downtown and Thalassotherapy
- english, french
Check-in: 5:00 PM
Check-out: 10:00 AM
Canceled bookings will not receive a refund
Beautiful location, not clean apartement
Beautiful located and well equipped apartement, but there were hairs in the bathtub, smudges on the mattress,
cooker and oven were not clean...and the most important point of criticism: The Kitchenette emitted an intolerable smell the whole week which couldn't been located!
Dear Marc Olivier
Thank you for your comments.
We are very sorry for the disappointment due to the smell. After your last week, we did a complete check and after hours we finally found the reason of this disagreement. THE SMELL PROBLEM IS NOW IDENTIFIED AND DEFINITIVELY RESOLVED. It was not directly visible and was difficult to found. In fact, some odorous feed coming from a previous vacation was staging behind the fridge.
So we have removed the piece of food and have deeply cleaned the specific area.
We regret what happened, and if you would have contacted us the second day after your arrival, we probably would have come to check deeper and solve the problem.
Once again we apologize. After 5 years of rentals it was the first time we met this kind of problem and were very surprised as the apartment is nice , well ventilated and equipment is recent.
Nevertheless we will take all the preventive actions to avoid this kind of situation in the future
Nous avons beaucoup apprécié notre séjour dans cette résidence . Son accès direct à la promenade M Proust et à la plage. L'appartement est aéré ,bien conçu , les grands balcons(excepté les vitrages roses ) .
La literie est très agréable; la cuisine bien aménagée . Batterie de cuisine suffisante
Petit bémol : voisins bruyants
Ménage non fait à l'arrivée ( poussière)