Charming creekside cottage on 2 acres w/ hot tub and king bed

I never respond to these as it’s not my style but I feel I must defend myself. I expressed my absolute devastation that the hottub was not clean. I’m not sure what happened with previous guest but the water was clear 24 hours previous. I send someone out and gave you a partial refund. As water it’s trucked in a water change was not available at the time. When maintenance was there not once did you mention any other issues. These issues could have been remedied immediately. Instead you decided to threaten me with a poor review if I did not give you a minimum 100 a night refund. I find this extremely dishonest and disheartening. Also complaining about bugs ( which I see in the photos is like 3) outdoors in a rural home is a little silly. The air conditioner is a split unit, directions were not followed and due to your error was leaking. You told me you had a great weekend and found the home clean and welcoming. I’m heartbroken you have proceeded to try to ruin my buisness and reputation. I hope in the future you treat others how you would like to be treated.