Rating Details:
The property manager was adequately helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
I would have given a 100% five stars thumbs up review until the end. The rental was easy to check into, and although we had a couple very minor problems, they were addressed immediately. The house was clean, beautiful perfect for our girls weekend. The pool and hot tub were sparkling and warmed to perfection. The controls are in a somewhat awkward place, but nothing to ruin the experience. We did wish there were was additional lighting outside as we felt we were barbecuing in the dark. Possibly string lights, or a spotlight directed toward the barbecue would be nice. My less than perfect review to things that happened after we left. One of the girls left some jewelry in a drawer. Obviously our mistake. I reached out to our host and he offered to check with the new guests. He reported back that they had found the jewelry and he would pick it up and send me information on how to get it back. We were so grateful and feeling blessed as one item was an heirloom piece. However, I did not hear back from him and when I reached out, he told me it had been somehow lost or misplaced. We were so surprised and upset. Obviously it was our error in leaving the jewelry, but once it had been found I feel it became reflective of their customer service, or lack thereof.