4/10 Κακό
James M.
2 Αυγούστου 2022
Θετικά: Επικοινωνία, τοποθεσία
Αρνητικά: Καθαριότητα, ακρίβεια καταχώρισης
Would not recommend this room
We started off not being able to check in until after 5 to an unclean room. The beds were made but with dirty sheets. Clean towels on the beds. Dirty floors, counters, showers, and windows. Customer service then had someone come clean. AC unit wasn’t working right. Customer service had someone come out and was fixed. The toaster did not work, master bedroom shower water fills up around your feet so we all used the other shower. The room has a horrible mildew smell. Mold / mildew growing around vents. It affected my husband and daughters allergies. Also to list linen is provided and then not have enough towels for all parties to have their own for a week is a horrible feature. We had 5 people listed and got 4 towels. We were told towels are provided per bed. Because of the other troubles and being told no other rooms were available we decided to just live with it all instead of waiting yet another time for someone to come and fix something. We will definitely not recommend this room to anyone else. Customer service was great over the phone but the room is not. I would think the company would make sure there rooms were more suitable before renting them out.
James M.
Πραγματοποίησε 7 διανυκτερεύσεις τον Ιούλιο 2022
