Warning! Stay away. Just completed a 2 week stay and hated it. (Would have checked out earlier but availability is limited in St. George at this time of year). Never got a decent night’s sleep in 2 weeks. Why? This unit is on the middle 2nd floor of a 3 level walk up. There are 9 units in the building. This unit is right beside the main stairway and entry/exit door. People coming up/down stairs and slamming the door - 24/7 - it’s non-stop. One night the door slamming was so bad a picture frame was knocked off the wall and glass shattered all over the kitchen floor. Thought a rock was thrown through the window. The walls are paper thin, you hear every footstep, door slam & toilet flush from the units above and below. The clubhouse needs major updates. The facilities are approaching 40 years old - and look like it!
Owners comments about cleanliness are false, the unit is badly in need of good deep clean. Tile grout in the kitchen is filthy, ventilation system is coated with dust/mold (be careful if you need to use the A/C).
Owner advertises his high level of customer service and hospitality background - we did not experience this! We notified him about many of these issues. He sent an email message that “he was too busy to discuss the problems”, so he sent his wife. Once he had our money, the only communication was through the VRBO message system. His wife did come by to speak about the noise issues, but there wasn’t any improvement through our entire stay. Weekends are unbearable - forget about getting any sleep! The problem is poor construction of the complex, as well as the design and age of the building. After the first week, Owner did offer to refund the balance of our stay, but we had no other reasonable choices available in St. George; changing our flights was cost prohibitive. I contacted VRBO about a full refund, but as expected they took the side of the owner and said they would enforce the full contract if we departed early. We decided to stay and try to make things work, but the situation never improved. Save your $, don't stay here.