Fridge blew the evening of our first night and was throwing water everywhere. I heard it go at 3:30 in the am. My wife and I pulled the thing out of the wall turned off the water supply and spent the next 36 hours trying to dry it out move all the furniture and rugs out of harms way. We were exhausted! I called the property manager and they sent a guy who was nice but he only took away all of our towels and promised us to bring us a cooler for the groceries we just bought hours before. After a half a day went by we got a cooler and a “replacement fridge” meanwhile, all of our efforts were to prevent further damage from the water. The person who resided below our unit woke up to his entire ceiling caving in. After multiple calls to the vrbo people that weren’t returned, I called back and demanded to speak to a manager. When that person answered, she stated that they believe that we seemed perfectly happy and felt like they had done us right. We lost at least half of our vacation drying out their property and the other trying to communicate with them. At the end they decided that we could have a 10% credit to our stay. We, through our hard work, probably saved that homeowner thousands of dollars. We got a hundred bucks and were told that we should be happy with that.