This was our third time at this condo in 3 years. The first year it was dirty. Then I saw in the reviews that the cleanliness was improving in 2021, so we went back and were pleasantly surprised. We were going to make it a family tradition every summer. NOT NOW! This year was the worst by far. The condo was filthy. Dirty dishes in cupboards, baked on coffee in the filthy dirty coffee pot (it was literally brown from burning onto the pot), stiff and musty towels, fireplace was still not working, and a gas safety issue (we couldn't use the stove), etc... (I could go on and on!) I reached out before we left, and the day we left. I received emails telling me that the "local management team" would get back to me. After one week back home, I emailed again was told that the "local management team" denied my request for a cleaning fee refund. No one even called to find out what the gas problem was all about. I would think that would be pretty a concerning safety issue. Wondering if it was even addressed? Not the customer service and hospitality we were expecting for the price. Pretty disappointing!