We appreciated the location and parking. However, the overall accommodations were below average. Where to begin, the initial tone set by the property was disappointing. Upon entering the home after a full day of travel, we enter the restrooms which have 3/4 used toilet paper rolls, no soap and no hand towels. The cost to provide guests with fresh/new toilet rolls is not substantial and should be a standard for all property management companies. We had to scour the house for soap meant for showering to use in the restrooms. It is also important to note, the ceilings downstairs where duct work is leave little room for head clearance for individuals taller than 5’10. The primary bathroom and powder room have such little space, a tall adult with have difficulty using the facilities. When preparing for bed, we noticed the mattresses did not have mattress covers/pad- just a thin transparent sheet over the mattress. I also believe all pillows should have pillow covers, underneath the pillow cases, but have recognized this standard practice of hygiene is not followed at most short term rentals, however a mattress cover/pad is a basic accommodation that makes guest feel less “exposed” when sleeping in beds that are used by hundreds of guests throughout the year. Next, the carpet on the stairs and upstairs were heavily stained, mostly in circular patterns that would reflect a pet accident. The electrical work has not been updated and left us fumbling around the house looking for lamps to turn on, as light switches were not easily located and most rooms did not have overhead lighting.
Overall, our stay provided us the basic needs of shelter, that is about it. We were grateful that aside from the carpet, the remaining areas of home appeared clean and furniture and decor were reasonable.