The house itself is really nice. It's well built, and in a secluded off the beaten path location. It's as listed with 3 bedrooms and 3 and a half baths which was great for our family. It has air conditioning in the bedrooms, has amazing views and we were even able to see some wildlife on the property including some beautiful toucans one morning.
We did struggle with communication with the owner.
- because it wasn't arranged a few days prior to arrival (owner was trying to contact us the day of when we were flying) we didn't get key drop off arranged in a timely manner and were locked out on arrival which happened to be in the middle of the night.
None of the three contact numbers would answer the phone at that point and since the house is in the jungle we were stuck in a very remote spot with no options for alternative hotels etc. A simple text with instructions on how to obtain the key after hours would have helped immensely! We finally got in at 1:30 a.m. by finding an open window.
We tried to reach out during the stay with some minor issues (no bath soaps, difficulty with the dishwasher, no dishwasher detergent) but didn't get a response until the day we left.
To make this a five star stay, I highly recommend owner:
1.Communicate key drop instructions a few days ahead of scheduled arrival date.
2. Deep clean the interior
3. Make sure renters know to bring convenience items like bath soap.
4. Update dishwasher.
5. Replace old bedding and towels.