Not happy!!! First, the toilet overflowed in the downstairs bathroom and flooded the entire downstairs to include the carpet on the stairs which is going to lead to mold under the flooring and the wood under the stairs. We're on vacation and here I am with a tiny mop trying to soak up a flood of water or we would have been trapped on the stairs due to so much water.
Second, there's something living in the duct over the stove and you can hear it scratching and crawling around and I'm thankful it didn't come out while we were there.
Third, the hot water ran out and there were only 3 adults and a 4 year old.
Lastly, we had activities planned and paid for (no refund possible) that we had to miss out on because we had to stay at the house for the ENTIRE DAY with the plumbers.
I asked the host to compensate me for the day + fees that I had to pay out of my pocket for the day missed and she stated that she's only willing to do the daily rate amount! So, here I am stuck with the daily rate + fees + pre-planned paid for events that we missed.
I do not recommend!