2/10 Απαίσιο
Francine S.
25 Αυγούστου 2024
Θετικά: Check-in
Αρνητικά: Επικοινωνία, ακρίβεια καταχώρισης
Horrific Stay
We checking in a Monday and we didn't have working air conditioning until Friday evening. We lost 3 days waiting around all day since they didn't come until evening for maintenance guys when they tried to fix though we were told they would come in afternoon. Thursday night Denise offers to move us to another property since they can't get the air condition to work, I tell her we will do it throughout the day Friday because now we have food and clothes and more items to back up. Then Friday air conditioning guys come to put in a new air conditioner-they fall through the rotting attic floor and leave big holes in master bedroom and master bedroom bathroom and lots of debris my husband and I cleaned up. The hot tub only worked 3 times, when we tried to select heat the spa and put on air blower it rarely worked, we found out the property manager had to turn it on remotely though she never admitted it but she said when I texted her it wasn't working she replied she was out to dinner and didn't see my text but try it now since it said it was working on her end, so obviously she had to turn it on. Microwave didn't work properly top of door was bent so you had to press it close when it was on the heat it. My son's bedroom had ants-they had to come twice to spray then just left us spray. We were asked Thursday night if we wanted to move to another place, and since next evening they fixed the air conditioner we didn't want waste 1/2 day moving. Asked for partial refund no one responded.
Francine S.
Πραγματοποίησε 7 διανυκτερεύσεις τον Αύγουστο 2024
