I liked the place, especially that it's located in Prana, which isn't the first time we stay at. The unit itself was okay. I've seen better. It lacked a lot of the essentials and I'm assuming they haven't rented it out quite often that's why their preparations aren't up to par. For example, I expect the kitchen to have the basic equipment for a family staying for a long time. It lacked pans and pots. We never had an orientation from the person who handed us the key. He gave us the key, welcomed us in, showed us the WiFi, which had a wrong username, and we discovered that 15 min later so we had to call him back and he gave us the correct info. Then the guy vanished in thin air, until we heard back from him that he deducted 10$ from insurance deposit because he claimed the towels had stains. The towels were already stained, we never took them out of the apartment anyway, and he gave himself the right to deduct the money without even discussing the matter with us. It shows lack of professionalism and experience. He never for once called to check if there was anything needed or missing. He didn't show up to receive the key, but sent the maid to do so and she said he was on a break. It was clean, neat and organized, but nothing really wow about it. Just okay.