10/10 Άριστο
Jesika K.
2 Ιουνίου 2024
Θετικά: Καθαριότητα, check-in, επικοινωνία, τοποθεσία και ακρίβεια καταχώρισης
Great location, great vacation house!
We ran into one little hiccup at the start of our trip and the rest was amazing. We paid for early check in because we were traveling with teens and a small dog and wanted to settle in quickly. An hour before we were set to check in, were told the house wasn't ready and we'd have to check in at 4:00. That was a problem for us because we were already in Orlando and our dog was totally over traveling and ready to settle in.
It was stressful getting notified only an hour before we were supposed to check in that we couldn't. My husband explained that to the person calling and thankfully they didn't make us wait until 4:00. We paid to check in at 12:00 and the house was ready by 12:30. We had to wait it out at a nearby park, but they called us the moment it was ready which we appreciated.
After that stressful moment, everything was great. The house is gorgeous. A lot of care has been put into the home and it was well-decorated and clean. The rooms were themed which was so fun and there was plenty of room for our family.
The resort amenities in Champions Gate are wonderful, too! The lazy river/slides were a blast. Everyone working was friendly. We loved that there was so much on-site to do!
The location of the neighborhood is perfect. It's close to the theme parks and even when we ventured further out, to Lake Eola, it was a fairly easy commute.
Aside from the mix-up with check in, IHM has great, fast communication and we will definitely use them again!
Jesika K.
Πραγματοποίησε 3 διανυκτερεύσεις τον Μάιο 2024