Carbon monoxide detector went off first night there when we had to turn heat on which caused major worry. Let Grand Welcome know and thought they would come out due to the possible health issues but did not at this time. Cabinet doors broken, jacuzzi breaker kept tripping. On next to last night no heat at all but great guy brought us portable heaters and blankets. As residence is older it’s well kept except for few things. The carbon monoxide detectors should have caused a major issue but did not. Seems as though you communicate with someone other than who’s actually hosting the property. Asked for a refund for one night due to the heat and thus far declined. Asked for late check out for one hour and denied. With all the issues we had, this should have been easy for them to do. This has caused me a different look at VRBO. Some properties are not ready to be rented out. We shall see about some portion of refund as the more I think about the C02 detectors, there have been families pass away due to this type of poisoning while sleeping. Satisfied with the gentleman that showed up on next to last day, but other than him, this was not enjoyable.