8/10 Καλό
Lorraine O.
6 Μαΐου 2024
Θετικά: Καθαριότητα, τοποθεσία
Αρνητικά: Επικοινωνία, ακρίβεια καταχώρισης
Hidden Charges
We (a party of 4) were very pleased with the cleanliness, amenities, location. HOWEVER, be aware of hidden costs at this accommodation. When we checked in we were charged an extra €10 per night for parking. The VRBO site where we booked this rental listed the amenities with on-site garage parking. We were touring Portugal for a month and on-site parking was very important to us so our choice of rentals was prefaced on this. In all the condos and hotels where we stayed, if there was an extra charge for parking it was indicated in the ad. The check-in process was stressful. Upon arrival we called the number we were given. The contact person informed us that he had told his son to meet us but would not supply his phone number. He was curt and not at all pleasant. This seemed so out of character with all of the Portuguese people we had already met!! We found his son to be a very polite, agreeable young man who attempted on our behalf to negotiate with Maria (the host) the elimination of the parking charges. She finally agreed to one night free parking! We are not objecting that there was a charge for parking but it should have been indicated in the VRBO ad. One of the reviews stated that Maria was very flexible with check-in. We contacted her to ask to check in an hour earlier. We were told it would cost an extra €30. The location is also directly on the flight path of the airport with constant noise
from take-off and landings.
Lorraine O.
Πραγματοποίησε 4 διανυκτερεύσεις τον Απρίλιο 2024
