Casa Elena by Otium

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Photo gallery for Casa Elena by Otium

A modern kitchen with a central island, bar stools, and a large window.
A covered balcony with wooden flooring, white walls, and a glass door leading to an outdoor area.
A modern kitchen with a central island, bar stools, and pendant lighting.
A modern living room with a round white table, white chairs, a ceiling fan, and a large window with sheer curtains.
A modern kitchen with a built-in oven, a stainless steel refrigerator, and a dining area with a white table and chairs.

Reviews

8.6 out of 10
Excellent

Highlights

  • Top rated beach location
    Discover paradise at this top rated beach location.
  • White sand beach
    Step onto rare, powdery white sand beach near you.
  • Centrally-located
    You're never far from where you need to be with this convenient location.
  • Discover nearby landmarks
    Walk to Museo de Arte de Puerto Rico

Popular amenities

  • White sand beach
  • Self-parking included
  • Air conditioning
  • Free WiFi in public areas
  • Kitchen
  • Refrigerator

Explore the area

View in a map
12 Calle Elena, San Juan, 00911
  • Place, Calle Loiza
    ‪1 min walk‬
  • Place, Playa Ocean Park
    ‪7 min walk‬
  • Place, Museo de Arte de Puerto Rico
    ‪18 min walk‬
  • Airport, San Juan (SJU-Luis Munoz Marin Intl.)
    ‪9 min drive‬

Choose your unit

View all photos for Premium Apartment, 2 Bedrooms

A modern living room with a flat-screen TV, a round coffee table, and a sofa.

Premium Apartment, 2 Bedrooms

  • City view
  • 800 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Apartment, 3 Bedrooms

A modern kitchen with a central island, bar stools, and pendant lighting.

Premium Apartment, 3 Bedrooms

  • City view
  • 1500 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Premium Apartment, 2 Bedrooms

A modern living room with a sofa, a dining table, and a kitchen in the background.

Premium Apartment, 2 Bedrooms

  • City view
  • 800 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Apartment, 2 Bedrooms

A modern living room with a flat-screen TV, a ceiling fan, a dining area, and a kitchen in the background.

Premium Apartment, 2 Bedrooms

  • City view
  • 800 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Apartment, 2 Bedrooms

A modern living room with a sofa, coffee table, and dining area with chairs. There is a TV, a plant, and a ceiling fan.

Premium Apartment, 2 Bedrooms

  • City view
  • 800 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium House

A modern living room with a large sectional sofa, a flat-screen TV, and a balcony with a view of the city.

Premium House

  • City view
  • 4700 sq ft
  • 11 bedrooms
  • Sleeps 22
  • 1 King Bed and 10 Queen Beds

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Frequently asked questions

Is Casa Elena by Otium pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Casa Elena by Otium?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Casa Elena by Otium?

Check-out is at 11:00 AM.

Where is Casa Elena by Otium located?

Located in Santurce, this apartment building is 0.3 mi (0.5 km) from Calle Loiza and within 3 mi (5 km) of Casino del Mar at La Concha Resort and Condado Beach. Isla Verde Beach and Puerto Rico Convention Center are also within 3 mi (5 km). Sacred Heart Station is 30 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Casa Elena by Otium Reviews

Reviews

8.6

Excellent

Reviews are presented in chronological order, subject to a moderation process, and verified unless otherwise labelled.
Learn moreOpens in a new window
Rating 10 - Excellent. 23 out of 39 reviews
Rating 8 - Good. 9 out of 39 reviews
Rating 6 - Okay. 3 out of 39 reviews
Rating 4 - Poor. 1 out of 39 reviews
Rating 2 - Terrible. 3 out of 39 reviews

8.8/10

Cleanliness

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Check-in

9.2/10

Communication

8.8/10

Listing accuracy

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great location !!
Stayed 7 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication
Property owners were very quick to respond to questions.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Great location and excellent place to stay. My family really enjoyed our time there and as a dad, I appreciated the dedicated parking. I hope to stay again soon!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
The whole apartment was welcoming everything was clean and pretty. It was in a gated community walking distance to everything and we felt safe. We also had our own parking space which was a plus. Communic?988103ation with the owner was good. I wikll
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Absolutely phenomenal secured location on a seemingly private beach. The premises was great for my family vacation with 2 children. Management was always one call/message away during my 5 day stay… Highly recommend!
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
This property was amazing. It was in a great location and was an extremely short walk to the beach! Highly recommend staying here, we stayed in the PH with 3 bedrooms and 3 bathrooms, and it was lovely. It was very clean, the kitchen was stocked with anything you might need to cook, and beach towels, chairs, and floats were provided.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved everything about my stay
Stayed 5 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Close beach access and safe area
Stayed 6 nights in Aug 2024
Verified review

6/10 Okay

Liked: Check-in, communication, listing accuracy
So the property was very nice. We did not have water for three days and we had to get gallons of water from Walmart to take showers. That was terrible. The temperatures were about 103 to 104 and we were not able to shower properly. The location of the property is perfect its in close proximity of everything. Very close to the airport and surrounding places. There were a few things in the property that were not that great the shower doors didn't close properly. A broken vase. Also, when we didn't have water we also had to manually fill the toilet tank with water to use the bathroom as well. The property team was very responsive during this time. Hopefully we get compensated for those days. This is an honest review so that people can see the property owners were responsive even though the water situation happened.
Stayed 8 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Cool place, close to the beach, easy to park… fast responses with assistance, clean & nice shower.
Stayed 4 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Great location

Great location! Noisy at night.
Stayed 4 nights in Mar 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
Room, amenities, and location were great. I paid extra for late check out and twice had staff members show up to my room after 11am (one staff member came into my room while I was still here). I don’t think communication was very clear.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Parking was tight
Stayed 5 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, communication
Nice location with easy walking access to the beach. Comfortable apartment with a nice kitchen. Water pressure was kind of low. The beach is beautiful with windsurfing going on in the area for those looking to learn or practice.
Stayed 2 nights in May 2024
Verified review

8/10 Good

Liked: Amenities, property conditions & facilities, communication
It was great to be close to the beach, and to be part of a "normal" San Juan neighborhood and close to restaurants and stores. The apartment was basic, clean, with good working appliances and security to get into the building and our quarters. Parking was okay most of the time; we only had to park three blocks away once. Two remotes had dead batteries and replacements for one of them was provided promptly. The other remote needed a small/short battery; we never got that replaced but survived fine without the living room fan/light. Staff was very helpful when we had difficulty finding the place the first night.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed my stay. Very cozy and safe. I did have issues with receiving check in information via email. But overall- satisfied! My trip to PR was fantastic!
Stayed 5 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
My friends and I took spent our 5 day trip at this location and couldn’t be more satisfied with our experience. It’s safe,quiet,convenient,and close to everything such as nearby beaches,La Placita,Old San Juan,and amazing restaurants. We had the smoothest vacation experience.We’re looking forward to staying at this location again or possibly exploring other properties Otium has to offer. Absolutely a 10 out of 10. Thank you Otium for making this an experience for my friends and I to remember forever.
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities, communication
Great location, safe gated area. Restrooms provided shampoo conditioner and body wash. unfortunately something that was a bit annoying was the floor in my room was quiete dirty. A lot of sand and dirt on the floor. Overall a pleasant stay.
Stayed 5 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent property. As advertised plus. The 3 bedroom 3 bath penthouse condo provided everything my party of four needed. Close proximity and cheap Uber ride to Condado, Old San Juan, and Isle Verde. Be advised it is a third floor walk-up but still a great stay. Partial ocean view and a very short walk to the beach. Be advised there is only one TV. I would highly recommend this property.
Stayed 5 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
I liked the security and that the beach was in walking distance. What I didn't like was that there was mildew in the bathroom ceiling and was extending to the hallway outside of the bathroom. Other than that the place was nice and cozy.
Stayed 4 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
I think the property is nice, street well illuminated, we were able to walk the street and the surrounding areas around 9:00 or 10:00 pm and felt pretty much safe, been so close to the beach is nice for morning walks along the shore, in the morning is a little noisy because of the trash collectors emptying the containers, I had a little bit of trouble to open the gate, when we arrived, but a quick phone call and the good directions they gave me solved everything nicely. Overall, we enjoyed it and I asked the other guests in the building and they were pleased as well.
Stayed 7 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
While the parking space was tight, and took a few tries to get into, it was worth it! These apartments are so close to the beach! It is inside a gated community, and the parking and entrance access are also behind gates. The apartment was clean, the A/C worked well, and the kitchen had what we needed. The bedrooms had plenty of space and closet space, bath and beach towels included. There was plenty of hot water. The balcony was awesome for hanging out, listening to the ocean, and watching the (taken care of) stray cats wandering and interacting. 15 minute ride to airport, and 10 minute ride to Old San Juan. Would definitely come back!
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
This property was beautiful and convenient. We felt safe since the community is gated. It was within walking distance of the beach and restaurants, and Uber rides to El Viejo San Juan, Condado Beach, and La Placita were all under $10. Our only minor issue, which wasn’t a big deal, was some ceiling paint falling in one of the bedrooms and the bathroom, likely due to humidity or normal wear and tear. It didn’t bother us much; we simply cleaned it up and moved on with our stay. We also requested fresh towels during our stay, and they were delivered promptly. Overall, we had a great experience and would definitely visit again!
Stayed 4 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property was lovely and the beach was literally on the same block the house was on. Apartment was convenient to a lot of key places we visited. We did have a nice workout going up and down the stairs. We burned a lot of calories during are trip. Overall property was spacious, clean. We did find a few faults- One the water pressure was extremely low. They offered to have maintenance look at it l. We decline because we where out most of the time and didn’t want anyone in the property while we where out. It was a lil noisy with outside dogs barking often. OverIl, we would stay there again.
Stayed 4 nights in May 2024
Verified review

4/10 Poor

Liked: Communication
Disliked: Cleanliness, listing accuracy
I don't know where to start with this place. We really wanted to like it. At first glance, it was great. But when we arrived, we realised many things were dirty and/or broken. We booked a room with a balcony intentionally and couldn't use it because the door was broken. The bathroom light was flickering and eventually stopped working. We had to take one of the lamps from one of the bedrooms and put it in there. The floors were constantly wet from AC condensation (I suppose the climate is part to blame for this, but still), and one of the units leaked in the bedroom and wet our stuff. We had to buy cleaning products to clean spots in the bathroom, kitchen (namely the fridge handles) and the floor upon arrival. The worst part of these issues was a toilet leak. We reported everything to the hosts immediately, and on they sent technicians to fix things. The first set of technicians left the balcony door in a worst state, and while they did replace the light, the toilet leak was still there. They also left dirty footprints all over the apartment and we had to clean it again. I again reported all of this to the host, and they said they would once again send technicians "as soon as possible". Eventually a second set of technicians came, and told us that there was nothing they could do about the door, the wet floors or the toilet leak (which was due to water backed up when it rains or something). There were multiple other issues that came up with this place, but these are the main.
Stayed 5 nights in May 2026

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